Room Inspector
Room Inspector
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Overview
The purpose of this position is to ensure the cleanliness of rooms. The Lead
Housekeeper/Room Inspector position will encounter guests and must demonstrate excellent
customer service at all times. Housekeeping Associates play an important role for our guest
experience every day.
General Responsibilities
Consistently demonstrate S.E.E. (Smile Eye Contact and Engage) and offers
professional friendly and excellent customer service.
Prepares daily list of rooms for Room Attendants
Updates Room Attendants board with check outs.
Assists in stripping the linen from the rooms and having it ready for laundry service pick
up by 11am daily.
Assists in the cleaning of hotel rooms: dusting vacuuming changing bed linens
cleaning bathrooms and ensures rooms are presentable upon guest arrival.
Ensures Rooms are done according to time limits.
Puts clean rooms back into system for next guest arrival.
Works closely with maintenance department in creating work orders and repairs.
Comply with all resort safety guidelines.
Pick up ground litter around hotel or wherever visible.
Ability to fully understand and successfully execute all job duties in housekeeping
department.
Must be able to work a flexible schedule to fill all departmental shifts which may include
evenings holidays weekends and extended hours as business dictates.
Demonstrate basic computer knowledge to document daily activity report to Rooms
Manager.
Basic understanding of budgets time management skills guest recovery service
inventory and ordering.
Demonstrates leadership and ability to motivate and encourage staff and ability to
diffuse employee situations as they arise.
Comply with all policies and procedures set forth by the property Employee Handbook.
May perform similar duties as requested by supervisor.
Job Qualifications
Education:
High school diploma or equivalent.
Experience:
Housekeeping and customer service experience preferred.
Strong organizational skills required.
Must be fluent in verbal and written English.
Must have attention to detail.
Be able to lift up to 50 lbs.
Be able to push up to 200 lbs.
Excellent customer service skills.
FLSA Information
Management Activities
None
Discretion / Independent Judgment
This position does represent the company in handling complaints arbitrating disputes or
resolving grievances. As a Lead Housekeeping/Room Inspector you will be expected to work
with Associates and visitors to ensure satisfaction. A Lead Housekeeping/Room Inspector will
have to take initiative and get creative in resolving challenges and involve a manager only
when previous methods have been unsuccessful.
ADA Information
Physical Requirements
Ability to speak and hear
Close and distance vision
Identify and distinguish colors
Frequent sitting with some walking and standing at times
Frequently lifts/carries up to 50 lbs
Occasionally pushes/pulls up to 200 lbs
Continual use of manual dexterity and gross motor skills with frequent use of bimanual
dexterity and fine motor skills
Able to reach hands and arms in any direction and kneel stoop or crouch repeatedly
Working Conditions
Will be limited indoor and mostly outdoor work environment
Varied weather conditions are expected
Will work near moving or mechanical parts
Varying schedule to include evenings holidays weekends and extended hours as
business dictates
Employment Type
Full-Time
