Front Desk Supervisor
Front Desk Supervisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location
THE MODERN HOME OF AMERICAN GOLF
Discover The Modern Home of Golf at our Frisco resort & spa.
At the heart of modern golf culture Omni PGA Frisco Resort & Spa delights from tee time to cocktail hour. Stay in one of our 500 thoughtfullyappointed hotel rooms and suites or one of 10 exclusive ranch houses. Tee off on two 18hole championship courses at Fields Ranch designed by acclaimed golf course architects Gil Hanse and Beau Welling. Practice on a 2acre putting course continue after dark at The Swing a lighted 10hole par3 short course and find more fun off the fairway at the Monument Realty PGA District nearby. Balance your golf getaway at our resort in Frisco TX with four onsite pools including an adultsonly rooftop infinity pool. You can also book rejuvenating treatments at Mokara Spa and indulge in inventive fare at 13 dining destinations. Whether youre planning your next golf trip or a onceinalifetime family vacation youll always remember your stay at Omni PGA Frisco Resort & Spa.
Job Description
Omni PGA Frisco Resort is seeking a Front Desk Supervisorto join our team. Omni Frisco PGA Resort will provide north Texas with 127000 square feet of event space 13 new food and beverage outlets an extravagant spa and a full entertainment district. Featuring two championship 18hole golf courses along with a third short course we will provide incredible options for our guests and local community for dining events and entertainment.
The role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards. Additionally he/she will be responsible for handling guest issues and forwarding along as needed.
Responsibilities
- To be thoroughly acquainted with all checkin policies and procedures.
- To be experienced with various guest scenarios.
- To be familiar with all technical equipment related to the Front Desk.
- To be familiar with all hotel facilities and offerings.
- To understand the influence and importance of all departments on the Front Desk.
- Responsible for the training of new associates.
- Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager.
- Understand and be able to perform rooms control duties.
- Broad knowledge of Opera Synergy and Vision systems.
- Familiar with all reservation special packages.
- Understand all radio codes and emergency procedures.
Qualifications
- Previous experience in a four diamond or convention resort preferred.
- At least one year in a front office position required.
- Attain a high propensity for customer service.
- Previous cash handling experience.
- Ability to stand for prolonged periods of time.
- Computer Skills (Synergy Opera Vision Alice Microsoft Office)
Omni Hotels & Resorts is an equal opportunity employer vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Options
Required Experience:
Manager
Employment Type
Unclear
