FLEX Manager - Openings Business Support - Process

The Manager of Support Hotel Openings & Transitions Process will support the overall department in terms of technology as well as play a role in hotel opening operations team manager will be responsible for maintaining existing support platforms as well as providing recommendations to leadership on technology to create efficiencies in business and hotel opening manager will be responsible for planning organizing and support to hotel openings based on specific manager will work with a diverse group of individuals including hotel staff business owners many different Marriott departments and other outside role focuses on improving business processes and enhancing team efficiency through technology. It involves implementing strong internal controls documenting and standardizing processes and acting as a consultant for support systems like Teams and Critical Path. Additionally it aims to boost communication effectiveness within the department.

CANDIDATE PROFILE

Education and Experience

Required

• Proficient in variety of software packages including Microsoft Office suite Teams Smart Sheet and Critical Path
• Independent selfstarter with enthusiasm motivation and the drive to generate new ideas and approaches to managing events financials
• Notable experience working in matrix organizations with senior leadership and the ability to work effectively in cross functional teams while managing up to the executive level
• Ability to manage multiple projects and meet critical deadlines concurrently; effective use of time management and prioritization skills

Preferred

• Associate or Bachelors degree in a business related field
• Strong verbal and written communication and presentation skills

CORE WORK ACTIVITIES

• Develop actionable recommendations to identify and address business challenges and opportunities with regards to technology to strengthen business processes
• Identify trends present recommendations and develop plans for implementation to senior leadership in support of the Openings & Transitions business support team
• Manage hotel/event/project specific sites on Teams as it relates to the sharing of program specific documents processes and financial information
• Identify opportunities to enhance the effectiveness of business processes
• Implement strong internal controls in relation to technology processes
• Document current processes and works on process improvement and standardization
• Consistently recognize and share opportunities to implement processes procedures and technology for increased team efficiency across all levels within the department
• Act as department primary consultant for opening support systems such as Teams Oasis and Critical Path
• Identify opportunities to enhance the department communication effectiveness through technology
• Manage and run reports monitor key metrics and communicate to internal and external stakeholders
• Monitor Openings Support mailbox triages requests and responds in partnership with other subject matter experts
• Perform other reason job duties as requested
• Up to 25 of travel required

The pay range for this position is $35.48 to $59.81 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquartersbased positions are considered hybrid for candidates within a commuting distance to Bethesda MD; candidates outside of commuting distance to Bethesda MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting April 24 2025.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.