The purpose of this role is to deliver analysis inline with client business objectives goals and to maintain develop and exceed client performancetargets.
Job Description:
Primary Job Responsibilities Include:
Serving as the Operations point of contact for projects in all phases of data collection.
- Lead & coordinate all aspects related to operational task during different project stages questionnaire best practices programming escalations translation house Sample vendors project checklists and project progress report
- Monitoring communications (email and other mediums) for project requests from clients and internal teams
- Maintaining regular communication with internal and external stakeholders to relay deadlines and project milestones
- Ownership of project management spreadsheet/tools to track & communicate project status to internal operations users
- Field management: Manage survey data collection process by actively managing field and coordinate with sample partners and researchers on field progress.
- Individual should be well verse with field activities such as daily weekly field report final field report Open end cleaning Invoicing with sample vendors etc.
- Individual must be aware of calculation and tracking of field metrics like IR and LOI
- Actively coordinating with sample vendors to ensuring timely closure of project field.
- Escalating project prioritization or timeline concerns as per the escalation process
SoftSkills required:
- Ability to multitask with a proven track record of meeting deadlines and working under tight time constraints
- Strong attention to detail
- Ability to work with minimal supervision
- Flexible and able to prioritize/reprioritize tasks within extremely fluid situations
KSC for this role:
- Bachelors or Postgraduates Degree.
- 25 years of experience in project and field management in Quantitative/Primary research.
- Experience with Decipher and sampling platform to manage field.
- Knowledge of different types of Quotas used in quantitative research.
- Proven project management skills including the ability to manage multiple projects simultaneously and meet deadlines.
- Familiarity with industry standards and best practices for quality control and data integrity.
- Excellent communication and interpersonal skills with the ability to engage and motivate panelists.
- Knowledge of statistical analysis and sampling methodologies is a plus.
- Ability to work collaboratively in a fastpaced dynamic environment.
Time Zone
- Work in client specific time zones (PST EST CST).
Location:
DGS India Mumbai Thane Ashar IT Park
Brand:
Merkle
Time Type:
Full time
Contract Type:
Permanent
Required Experience:
Senior IC