Complaint handling and Product investigations of medical devices
Perform Visual functional dimensional functional inspection & RCA of field returned products.
Maintain and ensure complaint files are complete and accurately reflect corresponding complaint activities.
Risk management Risk assessment
Review of Process flow DHR Inspection plans Measurement techniques GRRs etc.
Review and analyze Literatures such as Clinical reports PMCF reports National register etc. to identify Complaints
Create PMS plan PMS report PSUR report as per EUMDR Trend report & Complaint analysis.
Other tasks as assigned by manager.
What you need:
Required:
B. Tech / Mechanical Biotechnology with 47 years of work experience
Hands on experience of Complaint handling and product investigations on experience of problemsolving methodology and root cause analysis 7 QC tools Problem Solving & CAPA Strong Analytical ability.
Hands on experience of Risk Management process as per ISO 14971
Sound knowledge on complaint handling process of medical devices will be an added advantage
Applied understanding of GDP ISO 9001 & ISO 13485 (Good to have).Good understanding of FDA 21CFR Part 822 / 820 (Good to have)
Preferred:
Demonstrated ability to work effectively with various work groups to assure conformance to regulatory requirements internal processes and policies.
Demonstrated ability to selfmotivate ability to prioritize tasks in a deadlinedriven environment.
Demonstrated ability to effectively work with others in various coordinate disciplines and on multinational teams.
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