Event Manager This position is responsible for managing developing and implementing a wide variety of events that generate revenue while advancing the mission of the Frick. This work includes overseeing all aspects of internal and external events with the goal of building a strategic yearround events program. The Manager of Events will coordinate all Rental Events for the Frick and foster positive internal and external relationships and brings energy enthusiasm and endeavor to work in a collaborative environment in order to maintain and grow the financial strength of the institution through the sales and management of rental events.
Reports to: Director of Enterprise & Visitor Services Hours: Monday Friday 9:00 a.m. 5:00p.m.weekend and evening work required Salary Range: $40116 $45130
Status: Exempt with Fulltime with benefits
Responsibilities:
Rental Event Responsibilities: 50
Work directly with potential and confirmed rental clients to efficiently book rental events under clear established site guidelines. This includes fielding incoming phone and email questions and requests regarding facility rental and conducting site tours with potential clients. Maintain knowledge of site operations to deconflict events as needed
Meet established annual event rental revenue goals to cover all direct and allocated expenses as well as personnel overhead
Work strategically to refine and grow rental event goals and revenue each year
Actively seek and develop new yearround rental event opportunities
Manage relationships with contracted vendors. Contacts vendors regularly to ensure excellent response time satisfaction with clients and coordination of setup/dropoffs
Work with Operations and Security Departments to meet the needs of clients and of the organization for all onsite events
Coordinate A/V support requirements with the IT & Systems Technician
Maintain positive and helpful interactions with guests to answer questions about the museum and provide assistance as needed ensuring a welcoming atmosphere at all times
Responsible for of rental agreements and input into the designated systems
Attends and executes all events and/or schedules a qualified designee
Internal Event Support Responsibilities: 20
Assist in the coordination of all internal Frick events including but not limited to: member events media events award ceremonies Board of Trustee events and internal meetings
Coordinate the logistics of events including caterers beverages tent rentals sound and site setup
Generate event sheets to facilitate communication with other departments involved
Attends and executes all events or schedules a qualified designee
AdministrativeResponsibilities: 20
Manage logistical aspects for all events under the positions purview including contracts site calendar information event sheets and staff communications
Develop and implement rental policies and procedures consistent with the care of the collection and the facility and the safety of staff and visitors
Lead and plan the monthly internal events meeting
Develop and administer rental contracts and update event contracts annually for event liability insurance policies vendor contracts associated correspondence and other related documents maintaining confidentiality of client and Frick information at all times
Establish appropriate royalty rates in line with regional averages for preferred vendors
Update vendor contracts annually and ensure payment of appropriate royalties
Manage data collection data entry and event metrics report to Director of Enterprise and Visitor Services monthly
Other duties as assigned by the Director of Enterprise and Visitor Services
Supervisory Responsibilities: 10
Supervises event support staff during events and delegates appropriate tasks as needed
In collaboration with the Frick security supervisor plans and schedules sufficient staffing for all events ensuring successful rental events and securing the safety of the collection and museum guests
In collaboration with the Director of Enterprise and Visitor Services recruits hires trains and evaluates event support coordinators in museum policies and procedures customer service and emergency procedures
Qualifications:
Committed to fostering a workplace culture of inclusion and belonging
Ability to work evening and weekend events is required
Confident creative flexible selfmotivated and wellorganized individual
At least three years experience in event management/coordination
At least three years of hospitality experience
Sales experience preferred
Completes work in a timely and professional manner
Must have demonstrable experience in managing projects equally well independently and as part of a team
Able to multitask meet deadlines and work well in a fastpaced work environment.
Be an innovative problem solver remain calm under pressure and be capable of overcoming issues as they arise
Ability to motivate and oversee Event Support Coordinators assisting with events as well as demonstrated proficiency in performance management of staff
Must possess strong oral and written communication skills
Must be proficient in all Microsoft Office applications including Outlook Word Power Point and Excel
Must have a valid drivers license
Clearance of a background check
High School diploma required; bachelors degree preferred.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of inclusion and urges all qualified diverse applicants to apply.
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