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1 Vacancy
As the Marketplace Associate Vice President you will be the strategic leader for the entire omnichannel customer experience across a Marketplace. You will be accountable for all micro markets within a midvolume marketplace including consultation and design business. Based on what we know about our customers you will determine what combination of touchpoints best meet their needs and build strategies to support these needs. You empower teams within the marketplace to create worldclass seamless and unique experiences. You will provide leadership coaching and development to 11 20 direct reports to ensure of strategy performance diversity inclusion and belonging.
What youll do
Drive a positive experience by building and maintaining a team of leaders who are obsessed with the customer and employee experience.
Build a marketplace culture in which each employee feels connected to and understands the company mission vision values and strategy.
Inspire and motivate teams to create customer obsession by leveraging our unique combination of tech expertise and human touch to meet our customers everyday needs in a seamless way regardless of where they initially engage with Best Buy.
Lead manage and deploy an omnichannel workforce across a marketplace.
Build marketplace strategies and communicates their vision to direct reports in an actionable and digestible way.
Apply marketplace insights to meet the local needs of the customers and employees.
Identify opportunities and trends using them to provide differentiated solutions.
Basic Qualifications
5 years of management/supervisory experience in business military or related fields
5 years of experience with responsibility for financial results including sales margin and profitability
3 years of multiunit management experience
Preferred Qualifications
5 years of retail management experience in customer service sales or related fields
Prior experience in new business development and driving local market strategies
Required Experience:
Director
Full Time