System Administrator
System Administrator
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Job Description
Position Type:
PermanentIf youre looking for a fulfilling career that can make a real difference in your life and the lives of others youve come to the right place.
As a national health solutions partner we put people first in everything we do and that begins with our team of 8000 professionals who bring a crosssection of diverse life experiences and career expertise to Medavie. By collaborating and innovating together our employees are creating industryleading solutions in insurance primary care and emergency medical services that impact millions of lives in Canada each year.
Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest and its reflected in our awardwinning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth flexible work options meaningful experiences and supportive leadership. Medavie is where employees can be their best selves feel they belong and achieve their full potential. Be part of it by applying for a position with us today.
Position Summary
Working in a fastpaced and dynamic environment the Infrastructure Services team is responsible for providing stable performing computing services to the organization. The successful candidate for the position of Systems Administrator will be accountable for the installation and maintenance of the Medavie Inc. Windows server and storage infrastructure.
Ensure the availability of mission critical Windows servers and storage infrastructure
Deliver high performance secured well maintained and managed business systems to our customers
Demonstrate strong trouble shooting skills
Delight customers with excellent service
Demonstrate strong team working and interpersonal skills
Identify and mitigate risks to the security and stability of technology solutions
Enthusiastic learner willing to research and embrace new technologies
Details and results oriented works well independently and takes responsibility
Follow and contribute to continuous improvement of departmental processes methodologies and standards.
Key Responsibilities
As the successful candidate for the position of Systems Administrator you will be accountable for the following:
Install various hardware create virtual servers configure and manage physical and virtual hosts and/or upgrade servers including the operating system; follow established procedures for installations and update procedures as technology changes.
Respond to service requests within the required service levels; interact with customers; answer questions; respond to special requests; provide technical support as required; communicate with 3rd party vendors
Participate in a rotating on call schedule with the ability to be available within the required service level.
Support new solution deployments testing troubleshooting and help with issue resolution.
Apply firmware and patches to servers; maintain supportability by upgrading server operating systems following established procedures.
Monitor systems performance capacity usage health and security; use tuning products to recommend/implement changes to improve performance
Understand the concepts of designs and the importance of having a design with a proven ability to document technical solutions.
Act as security administrator for systems following established procedures that include vulnerability risk remediation and regular patching.
Follow and provide procedural updates to existing documentation
Required Qualifications:
Education: Postsecondary diploma or degree with a focus in Computer Science or related field or equivalent work experience.
Work Experience: A minimum of five to seven 57 years of enterprise server support experience is required.
Technical Skills:
Must have experience working with the following operating systems: Microsoft Windows Servers VMWARE vSphere. Demonstrate working knowledge of the following protocols and concepts: IPv4 DHCP DNS FTP Active Directory File Systems permissions virtualization and Storage Area Networks (SAN). Azure Entra ID InTune Conditional Access Policies Exchange Online Proofpoint SAML and SSO concepts and scripting with Powershell.
Other Qualifications
Language Skills:
Previous experience or familiarity with storage and networking concepts. Be familiar with the concepts and practices of high availability capacity backup archiving and disaster recovery. Experience or knowledge with scripting and automation will be considered an asset.
English (Spoken and Written) required. French (Spoken and Written) considered an asset
Security Clearance: Security Clearance Requirement: In conjunction with our contract with the Federal Government you will be required to have Reliability Status Clearance (Enhanced Level B) prior to your start date. This includes Fingerprinting Criminal Record Check Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.
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#LIVS1
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment retention advancement and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
If you experience any technical issues throughout the application process please email: .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
