Security Officer - Waldorf Astoria New York
Security Officer - Waldorf Astoria New York
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$ 30 - 40
1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
After undergoing a transformative restoration Waldorf Astoria New Yorkis set to reignite its magnetic allure.Waldorf Astoria New Yorkis seeking a Security Officer to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh modern expression of its rich authentic legacy Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms 375 Private Residences 40000 square feet of event space holistic spa and wellness programming and a celebrity chef partnership. In landmark destinations around the world Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
As aSecurity Officer you will play a critical role in ensuring the safety and security of both guests and team members while contributing to a secure and peaceful environment throughout the hotel property. Your attention to detail and proactive approach will support our goal of achieving Forbes 5Star status by creating a safe and welcoming atmosphere where guests feel at ease. You will take pride in providing exemplary service engaging with guests in a refined and genuine manner anticipating their needs and ensuring that their security concerns are handled promptly and discreetly. Your presence and vigilance will contribute to an exceptional guest experience and reinforce the hotels commitment to both luxury and safety.
What will I be doing
As a Security Officer you will be responsible for performing the following tasks to the highest standards:
- Patrol both the interior and exterior of the hotel property observing and identifying potential safety and security risks as well as any undesirable conditions.
- Respond promptly to emergency situations including safety hazards fires medical emergencies and threats to life or property ensuring a calm and efficient resolution.
- Promote and enforce safe work practices for both team members and guests to maintain a secure environment.
- Initiate preliminary investigations into incidents ensuring all details are gathered accurately.
- Write detailed reports and ensure the accuracy of necessary documentation maintaining thorough records.
- Address and resolve guest inquiries concerns and requests in a timely friendly and professional manner always engaging with guests with refinement and a genuine interest in their safety and comfort.
- Anticipate and address guest security needs in a discreet proactive manner ensuring a seamless experience.
The rate of pay for this role is $30.3017 $40.4023 Per Hour and is based on applicable and specialized experience.
What are we looking for
We are looking for a Security Officer who is dedicated to upholding the highest standards of safety and security while delivering exceptional service aligned with our goal of achieving Forbes 5Star recognition. This role requires someone who approaches every guest interaction with refinement attentiveness and a genuine sense of interest in ensuring their wellbeing. The ideal candidate will be vigilant proactive and poised with the ability to handle emergency situations with calm and professionalism. You will contribute to the hotels reputation for safety luxury and extraordinary service while ensuring that all team members and guests feel secure and well cared for.
The following reflects the required and / or preferred certificates licensures and experience:
- Valid FLSD COF T89 License is required.
- OSHA General Industry Authorized Trainer certification preferred.
- CLSD (Certified Loss Prevention Specialist) certification preferred.
- CPP (Certified Protection Professional) certification preferred.
- A keen eye for detail with the ability to identify potential security risks and safety hazards quickly and accurately.
- A proactive vigilant approach to maintaining a secure environment while still delivering friendly and professional guest service.
- Ability to handle highpressure situations calmly and efficiently ensuring a safe outcome.
- Strong communication skills with the ability to interact with both guests and team members in a courteous and professional manner.
- A refined demeanor with the ability to engage guests in a genuine approachable and calm manner ensuring they feel secure and valued.
- A commitment to confidentiality professionalism and high ethical standards.
- Ability to work independently showing initiative and responsibility in managing securityrelated tasks and incidents.
- Flexibility to work various shifts including nights weekends and holidays as required.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an awardwinning workplace culture ranking#1 Worlds Best Workplace by Great Place To Work & FortuneWe support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- BestinClass Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) purchase Hilton shares at 15 discount
- Debtfree education:Access to a wide variety of educational credentials(ex. college degrees high school completion Englishlanguage learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon propertyspecific terms and conditions of employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
