As part of the Amazon Core Shopping organization we own and develop most of the core shopping experiences on Alexa and the Amazon app. Our goal is to create innovative product discovery experiences and deliver exceptional pre and postpurchase experiences for our customers.
We are looking for a Sr. Technical Program Manager to join our Product Questions and Answers team for our Alexa customers. The team manages the Product Questions & Answers experience that helps customers research general product questions (e.g. What should I consider when buying a smartwatch) or specific product inquiries (e.g. Is this iPhone waterproof). This Sr. Technical Program Manager will work across the entire experience partnering with science and engineering teams to answer product questions leveraging Large Language Models (LLM).
In this role you will be responsible for scoping and managing the endtoend lifecycle of crossfunctional technology initiatives that create customer experiences globally. You will tackle challenging problems and coordinate highprofile projects across multiple crossfunctional teams. You will have the freedom to experiment improve and invent on behalf of our customers. You will play a pivotal role in unblocking innovation and increasing speed of delivery.
Were looking for someone who thrives in an entrepreneurial environment and proactively deals with ambiguity or competing priorities. Most importantly you will work for a strong leadership team that optimizes for your growth and pairs you with personalized mentors within and outside the organization to guide your career.
7 years of working directly with engineering teams experience 5 years of technical product or program management experience 3 years of software development experience 5 years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.