Knowledgebase Manager - Financial Service Desk
Knowledgebase Manager - Financial Service Desk
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Salary Not Disclosed
1 Vacancy
Job Description
TASQ is currently seeking a Knowledgebase Manager for the Financial Service Desk in Taguig. The prescreening interview will be conducted via phone.
**Position Overview: Knowledgebase Manager Service Desk Financial (Taguig)**
**Work Setup:** Onsite (BGC Taguig)
**Requirements:**
A minimum of 3 years of experience in a service desk line of business within the BPO industry.
At least 2 years of experience in managing a knowledge base (KB).
Proven experience in creating maintaining and updating knowledge base articles for a service desk account.
ITIL Certification is an advantage.
Experience in web design is also beneficial.
**Benefits:**
Health Maintenance Organization (HMO) coverage for the employee and two dependents starting on day one.
Quarterly performance bonuses.
Excellent opportunities for career development.
24 leaves annually.
Employment Type
Full Time
