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You will be updated with latest job alerts via emailCustomer Care with Social Media (French Language) EUR 1000 Welcome Bonus
Office Location is Av. Dom Joo IILisboa Portugal
Salary is EUR 1250 per month gross with bonuses
What to Expect
Are you a native French speaker passionate about delivering exceptional customer experiences Were looking for a Customer Delight Representative to join our enthusiastic and driven support teamrepresenting one of the most iconic brands in the social media space.
Step into a role where your ideas ambition and energy are not only welcomed but celebrated. If youre excited about making a real impact and shaping the future of customer support wed love to hear from you.
Bring your passion. Bring your potential. Lets grow together.
Were looking for individuals who are ready to embrace new opportunities challenge themselves and contribute to something meaningful. If youre driven to make a difference we want you on our team.
About the Client
Our client is a leading global social media platform.
Your Role
Support small and mediumsized businesses (SMBs) across chat email and phone
Assist clients in growing their presence through digital advertising tools
Provide both presales and postsales support for selfservice products
Deliver toptier product and tool support to enhance customer satisfaction
Identify trends and proactively resolve challenges for SMB clients
Offer timely solutions and keep clients informed throughout the process
Share product insights and customer feedback with internal teams
Help clients maximize their success with tailored recommendations
What Youll Bring
Nativelevel fluency in French
Good English communication skills (minimum B2 level)
Familiarity with online advertising and social media platforms
At least one year of experience in customer support or a similar role
Strong verbal written and listening skills
Flexibility adaptability and a proactive mindset
Experience in a call center or fastpaced service environment
Ability to manage multiple tasks efficiently
Willingness to work flexible hours including weekends on rotation
What We Offer
An exciting opportunity within a global and fastpaced environment
Collaboration with leaders across diverse industries
Clear paths for career growth and development
Ongoing training and support to help you thrive
Valuable experience that strengthens your future prospects
Opportunities to step into leadership roles
Modern workplaces with excellent transport connections and facilities
Health insurance coverage from day one
Housing options available
Reimbursement for initial flight expenses
Annual return flight to your home country (within Europe)
Free healthy meals at our onsite cafeterias
Access to Portuguese language lessons sports activities and fun events
Ready to bring your talents to a role thats as rewarding as it is challenging Apply today and start your next adventure!
Full Time