Legal Customer Care with a Video Streaming Corporation
Legal Customer Care with a Video Streaming Corporation
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Job Description
Legal Customer Care with a Video Streaming Corporation (German Language)
Office Location is R. Febo Moniz 27BLisboa Portugal
Salary is EUR 16800 per year gross with bonuses
Join Our Team as a German Legal Online Operations Analyst in Lisbon!
Were excited to welcome new team members to our dynamic International Hub in Lisbon! This is a fantastic opportunity to contribute to a meaningful project that supports a major global online platform by reviewing analyzing and acting on reported content.
This role plays a key part in maintaining a safe and compliant digital environment focusing on content removal that aligns with legal frameworks such as the DMCA.
Why this role could be perfect for you:
Youll be part of a fastgrowing multilingual team working onsite and collaborating with various internal groups for a wellknown multinational company in the online space.
What Youll Be Doing:
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Reviewing and analyzing online content and legal requests (onsite at our Lisbon office).
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Working Monday to Friday 9:00 AM 6:00 PM (weekends off!.
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Communicating via email and chat.
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Working from our modern workspace at LACS Santos.
Key Responsibilities:
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Analyze various types of usergenerated content primarily reviews but also images websites and more.
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Apply legal frameworks and clientprovided guidelines to assess and take appropriate action on reported content.
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Review legal requests relating to privacy defamation fraud and other concerns.
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Evaluate requests for validity and ensure accurate processing within set timelines.
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Stay updated on policies and guidelines relevant to the project.
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Gain valuable exposure to digital law and online content moderation processes.
What Were Looking For:
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Strong command of English and excellent communication skills.
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Up to 12 months of experience in administrative or detailoriented roles.
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Familiarity with BPO KPIs is a plus.
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Proactive mindset with a collaborative spirit.
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Wellorganized with great time management skills.
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Fast learner who adapts easily to new processes and tools.
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Strong attention to detail and commitment to highquality outcomes.
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Techsavvy and analytical thinker.
Our Work Culture:
Were proud of our positive inclusive and energetic work environment where team spirit thrives. Here youll be supported appreciated and empowered to grow. If youre looking for a place to learn contribute meaningfully and build your careerthis is it.
Employment Type
Full Time
