VOIP Engineer

VOIP Engineer

Murray UT

ABOUT VLCM

VLCM (pronounced valcom) is shaping the future of Enterprise technology partners. We are an IT solution provider for cybersecurity data center infrastructure networking cloud VOIP enduser computing audiovisual physical security cabling and internet services. VLCM provides comprehensive IT solutions and services for the most complex IT environments and services organizations across the United States from all verticals and sizes. VLCM Gets IT Right by partnering with various technology partners and employing the best employee talent in the industry.

Our collaborative team includes brilliant and driven people with diverse interests. As a Utah Business and Salt Lake Tribune Best Place to Work Winner we pride ourselves on being familyfriendly striking a healthy worklife balance and promoting an open and supportive working environment. With our dedication to Getting IT Right cultivating lifelong customers and caring for our entire VLCM team we are poised to continue our growth this year and beyond.

JOB DESCRIPTION

The VOIP Engineer will be responsible for the design implementation and management of Voice over Internet Protocol (VOIP) systems and networks to ensure seamless highquality communication within our organization and for our clients. The ideal candidate will have a strong background in telecommunications IP networking and troubleshooting VOIP technologies. Experience with Mitel ShoreTel or Cisco is preferred. Candidate will have a minimum of 5 years of installation experience of VOIP products and solutions. Knowledge of Cloud based telephony solutions is also desired.

WHAT YOULL GET TO DO

• Design configure and deploy VOIP infrastructure solutions to support the organizations communication needs.
• Manage and maintain existing VOIP systems including upgrades patches and routine maintenance.
• Diagnose troubleshoot and resolve VOIPrelated issues across a variety of hardware and software platforms.
• Integrate VOIP systems with other communication platforms and ensure interoperability with legacy systems.
• Provide documentation training and technical support to endusers and other IT staff on VOIP systems.
• Work closely with network engineers system administrators and other IT personnel to ensure endtoend service quality.
• Keep uptodate with the latest VOIP technologies industry standards and best practices to suggest improvements and optimize services.

WHAT WERE LOOKING FOR

• Bachelors degree in Computer Science Information Technology Telecommunications or equivalent experience.
• Strong knowledge of IP networking fundamentals including TCP/IP DNS DHCP VPN and QoS.
• Handson experience with VOIP hardware and software platforms such as Mitel ShoreTel Cisco or other enterprise VOIP systems.
• Proficient in network diagnostics and troubleshooting tools.
• Ability to work independently and as part of a team with strong communication and problemsolving skills.

Preferred Skills:

• Experience with unified communication systems and integrations.
• Familiarity with cloudbased VOIP services and platforms.
• Knowledge of scripting and automation for VOIP system maintenance.

WHAT WE OFFER

• A supportive leadership team and culture with a strong focus on enjoying life at work and at home.
• Enjoy nonstop engagement and autonomy to do your job no micromanaging.
• A fun creative environment to improve your skills learn and have fun.
• We are committed to the health and safety of our people.
• Competitive salary
• Complete benefits package (medical dental vision 401k matching wellness etc.
• Flexible Time Off
• Collaborating with smart coworkers who put customers first.
• No jerks in the building!