Sr Team Leader - AR Collections

Avantor is looking for a dynamic forwardthinking and experienced Senior Team Leader (Accounts Receivable) job requires prior Collections experience of managing and guiding a group of A/R Collections team who will be responsible for carving out various strategy along with the team members to ensure the past due trending on the portfolio incharge is kept in good standing by collecting cash.

This role will be a fulltime position based out of our Coimbatore India office. The key role is to resolve customer disputes over receivables more effectively arrange customer meetings work with various internal teams and streamline customers accounts receivable processes by providing resolution to the issues. The work includes a combination of voice and nonvoice followup with internal and external teams. Also incharge of running various AR Kaizen Initiatives as a part of continuous improvement and participate in various AR enhancement initiatives with the other managers as well as the IT group to implement and/or transition new applications and/or tools that would assist with improving working capital initiatives. The leader should also oversee keeping their managers informed of daytoday developments within the scope of the work and act as a backup in the absence of manager.

What were looking for

• Education: Any bachelors or masters degree & and finance background will be an added advantage.

• Experience: 3 years of Experience in Accounts receivable Collectionswith Team Handling
• Should be Flexible to work night shifts and working from the office

How you will thrive and create an impact

Lead a team of Team Leaders/ SMEs/Collections analysts and prioritize the portfolio based on various worklist and ensure timely cash collections based on the credit term extended to the customers. Guide the team and enable to achieve and exceed the set target.

The role involves in working with Sr. Leadership team to be able to carve out strategy and change management steps to be adhered to the strategic goals that is assigned to the leaders that brings in improved cash collection and reduction in past due.

The role involves engaging in being independent and engage in high end problem solving exercises and fixing root cause problems related to AR ageing and fixing recurring issues. Root cause and trending analysis of disputes suggesting and implementing corrective and preventive measures

Review and make recommendations for any changes to process that will improve effectiveness or efficiency of the function

Day to day leadership responsibilities for managing the respective Collection team including recruiting hiring training and coaching. Mentoring team leaders to help with process and people management this would also involve having them as direct reports as necessary. Overseeing low performing portfolios in addition to existing AR until the performance is on track this includes working with collectors teams leads & Managers

Process management responsibility for applicable processes and activities as business need arises

Contacting and working together with billing team cash applications problems warehouses and vendors for stock check stock adjustment return initiation Proof of delivery credit release etc as per escalation matrix

Liaising with internal Avantor teams like Pricing Sales CMD Customer service AP B2B Cash Applications to resolve the dispute case and prevent the recurrences of similar errors

Root cause and trending analysis of disputes suggesting and implementing corrective and preventive measures

Perform quality check on the A/R follow ups and other established metrics of the process

Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLAs.

Tracking and maintaining metrics for a variety of data includes attendance productivity etc.

Participate in the new pilots projects & work towards proper transition of knowledge to team and participate in other strategic initiatives

Assume responsibility for staff training and education as well as career development

Identify and present solutions for process improvements

Drive assigned team to meet targets in relation to delinquency and losses

Continual development and motivation of team

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor

Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances lifechanging science.

The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a casebycase basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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