Assistant Manager of Performance Management Data Operations
Assistant Manager of Performance Management Data Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview:
Under the direction of the Senior Program Manager the Assistant Manager of Performance Management & Data Operations will harness data to improve Planning Department operations. The Assistant Manager will create a culture of datadriven performance management by implementing performance management tools across the Planning Department. This role will also manage data quality control processes develop and optimize operational reports and dashboards and respond to data inquiries. The Assistant Manager will be an important contributor to ongoing efforts to modernize the Planning Departments development review processes.
This role will collaborate with crossfunctional teams to understand requirements create actionable insights and help drive decisionmaking.
Responsibilities:
DataDriven Performance Management & Process Enhancement:
- With an initial focus on development review identify operational gaps and opportunities to define data standards workflows and reports.
- Create and implement new process and reporting standards to support the new development review process aligned with Article 80 Modernization goals.
- Training and support: Provide documentation training and support to endusers on processes and reports.
- Collaborate across Planning Department divisions to map existing workflows and identify opportunities to incorporate datadriven decisionmaking.
Data Quality Assurance:
- Ensure and maintain department data quality including historic department data.
- Conduct monthly and annual data quality audits.
- Work with Development Review and IT divisions to improve quality control processes. Identify automation opportunities to reduce manual efforts and improve accuracy.
Data Analysis and Reporting:
- Provide answers to requests for data conducting data analysis or research as necessary.
- Analyze data to identify trends opportunities and areas for improvement providing actionable recommendations to stakeholders.
- Maintain an inventory and documentation for internal and publicfacing reports and dashboards.
- Develop new reports and dashboards in collaboration with the Development Review and IT divisions. Create implementation plans and detailed business requirements.
Collaboration:
- Collaborate with department and interdepartmental teams.
- Primary teams include the Planning Dept divisions (Development Review IT etc. the Mayors Office of Housing and the Department of Innovation and Technology.
Manage Staff:
- Manage Data Operations Analyst and any future additional personnel.
- Perform other related duties as required.
Minimum Entrance Qualifications:
- Six plus 6 years of experience in data analysis and performance management.
- Candidates holding a bachelors degree in a closely related field with a minimum of three 3 years of experience may also apply.
- Proven experience defining and creating a datadriven culture.
- Proven experience as a Data Analyst or similar role with a strong understanding of data analysis techniques and methodologies.
- Experience with data visualization tools and data dashboards (Power BI preferred).
- Excellent communication and interpersonal skills with the ability to collaborate effectively in a multidisciplinary team environment.
- Prior experience in the public sector is preferred.
BOSTON RESIDENCY REQUIRED
Terms:
Union/Salary Plan/Grade: NonUnion/$94000 $127000
Hours per week: 35
Required Experience:
Manager
Employment Type
Full-Time
