Sr Engagement Manager US Federal ProServe

AWS Engagement Managers seek to understand our customers needs their missions how success is defined and ensure that we are exceeding expectations in developing and delivering solutions. As a Sr. Engagement Manager you will collaborate across roles to understand a customers mission objectives and define project goals. You will lead peers small teams or groups of teams made up of AWS members customer Stakeholders/SMEs and potentially other third parties to create and execute a plan to achieve project goals by understanding AWS technologies best practices as well as the client environment. You will identify and mitigate limitations to .

You will guide customers through their cloud journey to transform their business. You will leverage AWS mechanisms to help customers envision strategic goals and requirements. You will use agile delivery methodology to lead project teams consisting of business and technical resources while managing scope schedule and cost. You will use your management and leadership capabilities to successfully execute project plans remain sensitive to customer needs resolve issues escalate when appropriate. You will work to exceed customer expectations by enabling stakeholders capabilities and increasing cloud adoption.

In this role:
You will be passionate about working at AWS and live our credo of Work hard. Have fun. Make history. In this role you will love what you do and instinctively know how to make work fun. You will be willing to take on any challenge and make a significant impact for your customer.
You will enjoy working with the US Intelligence Community to help them envision transformational cloud initiatives. You will have a passion for educating training designing and building cloud solutions for a diverse and challenging set of customers.
You will deliver mission objectives by managing a matrixed team across multistream agile technical engagements for customers. Plan organize and manage all phases of a project lifecycle to ensure successful delivery. This includes capturing and validating requirements developing and managing project governance plans project schedules team goals defining success criteria and project milestones and budgets.
You will ensure goal alignment across stakeholder groups which may include customers internal teams and partners. Create and deliver communication tailored to the audience ranging from executive level project updates to detailed sprint plans and financial reports.
You will apply judgement and tact to challenge recommend and redirect teams as well as manage client expectations during the engagement.
You are a strategic thinker who can demonstrate understanding of requirements foresee risks make decisions guided by policies procedures and a business plan with limited guidance.
You have business and financial acumen to manage the scope timeline and budget of each individual project.
You are a strategic business partner to help customers achieve their mission outcomes and help to drive innovation throughout the engagement life cycle through iterative feedback mechanisms.
You are a partner for the AWS Account Support and Service teams to convey customer and partner feedback and lessons learned to improve AWS products and service offerings.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

If you have questions or would like to submit a referral please reach out to Renee Taylor at




About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
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Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

7 years of customerfacing large scale implementation consulting experience across multiple crossfunctional teams.
5 years of handson experience with enterpriselevel IT projects at least 3 years of which followed documented methodologies such as Agile and used project management tool sets (Confluence Jira RallyDev VersionOne Taiga etc) and source code management products.
Bachelors Degree or equivalent experience.
Current active US Government Security Clearance of TS/SCI with Polygraph

We are looking for a combination of these to compliment this jobs basic qualifications. A successful candidate does not need to have all of these.

Experience supporting National Security mission systems.
Must be able to represent AWS within the customers environment and drive discussions with senior personnel regarding tradeoffs best practices project management and risk mitigation.
Has at least one active project management certification (e.g. APM CSM CPO PMIPMP PMIACP PRINCE2
Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS PaaS Saas)
AWS Experience and Certifications.
Has presented to Clevel executives (CIO CEO CTO CISO etc. as well as to technical subject matter experts.
You are able to balance multiple internal and external stakeholders and work with these teams to apply strategic thinking to execute.
Shareable experience managing one or more projects with a combination of 10 resources 6 months or $250k in contract value.
Demonstrated ability to develop relationships with all levels of stakeholders.
Outstanding written and verbal communication skills with team members and audiences of all levels. Plans and oversees the preparation and dissemination of project communications.
Excellent presenter and communicator in both oral and written form in onetoone and onetomany forums.
Understands technology principles and services including infrastructure business applications data management security application platforms and consumer facing technology.
Proven success working with teams and executive leadership in a complex enterprise environment as a project manager or program manager.
Meets/exceeds Amazons leadership principles requirements.
Demonstrated ability to understand the operating styles of others as well as team/client relationships team dynamics and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.
3 year of experience with US Federal Acquisition Regulations (FAR) and US Government contracting
5 years of experience with the software development life cycle (SDLC).
5 years of experience implementing project management best practices an effective yet pragmatic way across large complex projects following documented methodologies such as Agile or Iterative development.



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