Role: Practice Engagement Manager SAP Practice Location: Japan (Tokyo Office)
Job Description: In this role you will engage in SAP project sales planning and be involved in each implementation phase. You will be involved in market/segment analysis and competitor analysis; creation review and refinement of sales plans account plans target account lists and sales pipelines; creation and management of sales plans and pipelines etc.
Key Responsibilities: 1. Business Planning - Regional level Compile revenue and margin figures reported by business development managers and sales managers and present realistic revenue/margin figures for new businesses by comparing them to regional targets.
2. Sales planning and review Prepare sales plans and review them along with your sales team regional head and HBU partners.
3. Market Development Attend key events/conferences on behalf of Infosys executives. Take advantage of a variety of opportunities to influence customers and ensure to provide industry-wide references analyst references case studies co-hosted webinars and co-hosted seminars to attract executive leaders.
4. Customer Prospecting Confirm that sales plans are appropriately adapted to prospecting and lead generation through pipeline reviews and necessary follow-up activities. Approve opportunity eligibility.
5. Identification and accreditation of opportunities Review identified opportunities and those opportunity plans to qualify their eligibility. Review pipelines on a regular basis to ensure healthy pipelines across the entire service configuration.
6. Proposal preparation Help identify appropriate teams to prepare proposals including external partners. Provide necessary support including providing competitive information assisting in-house approval and conducting periodic reviews to ensure that winning proposals are prepared.
7. Negotiation and conclusion Participate as an executive in meetings with prospects and approach senior management if necessary. Identify the right team for the meeting and if necessary negotiate commercials to ensure that we get the deal.
8. Contracts and MSA Support business development managers/sales managers of the industry team to support MSA accounts and establish Infosys presence as a strategic order to build a long-term relationship with those prospects you may also participate in the negotiation of the terms of the MSA.
9. Account planning and review Review account plans and their implementation to ensure the region grow as planned (revenue margin utilization etc.).
10. Account mining By positioning Infosys as a strategic and reliable partner ensure internal support for sales managers/business development managers (e.g. coordination with service lines) and review business plans to achieve account growth.
11. Account operation In the event of an internal escalation you will support sales managers/business development managers to minimize the loss of revenues from the services provided and increase customer satisfaction. Conduct periodic reviews to ensure your direct reports comply with sales processes (Cimba-related).
12. Relationship management Support sales managers/business development managers to obtain internal approval and provide necessary instruction. You will act as an initial escalation point from sales managers/business development managers.
Mandatory qualifications
Bachelors degree or equivalent degree at an accredited institution. Three years of professional experience in place of your academic background will be considered.
10 years of experience in information technology
Applicant must be a Japanese national or have an adequate working visa. No visa sponsorship is available for now.
Preferred Qualifications
5 years of sales experience in SAP applications and technology services
Excellent oral and written communication skills in both Japanese and English
Willing to travel to local areas as needed
Be able to work as a team in an environment with various multiple stakeholders
Business experience and motivation in global delivery environments
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