Google Workspace Specialist
Google Workspace Specialist
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Job Description
Key Responsibilities:
- Transition Support:
- Assist with the planning testing and deployment of Google Workspace applications (Gmail Calendar Drive Docs Sheets Slides Meet Chat Appsheets etc..
- Develop and maintain comprehensive documentation for Google Workspace usage best practices and troubleshooting.
- Expertise and Support:
- Serve as the subject matter expert on all aspects of Google Workspace functionality and best practices.
- Provide Tier 3 level technical support to endusers for Google Workspace related issues including troubleshooting diagnosis and resolution.
- Collaborate with Google support and external vendors as needed to resolve complex issues.
- Training and Adoption:
- Develop and deliver engaging training materials (guides videos workshops) for employees at all levels on how to effectively use Google Workspace tools.
- Conduct training sessions (inperson and virtual) to promote adoption and maximize user proficiency.
- Create and implement strategies to drive user engagement and encourage the utilization of Google Workspace features
Knowledge Skills and Competencies:
- Experience with scripting / automation and knowledge of data migration processes to Google Workspace.
- Deep understanding of the Google Workspace security and compliance features with strong troubleshooting skills.
Requirements:
- Bachelors degree in information technology a related field or equivalent practical experience.
- 5 years of experience providing technical support and training for cloudbased productivity suites with a strong focus on Google Workspace.
Preferred Qualifications:
- Google Workspace Administrator certification.
- Experience working in a similar role during a Google Workspace migration project.
- Experience with integrating Google Workspace with other enterprise applications.
- Experience with change management and driving user adoption of new technologies.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact
Required Experience:
Unclear Seniority
Employment Type
Full-Time
