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This role is located at our Nashville TN location with the possibility for remote work as well. MF 8am5pm
What You Will Do:
Provides supervision and oversight of daytoday operations and staff to ensure performance standards are maintained
Resolves more complex or escalated EDI issues. Prioritizes work trains mentors and motivates staff
Assigns work to staff
Advises customer and management on effective solutions
Reviews and promotes total quality management initiatives including process improvements policies procedures and technologies
Oversees projects and process improvements
Provides assistance to the team on projects training system and new business transitions. Assists in acquisition of new business
To Qualify for This Position You Will Need:
Required Education: Bachelors degree OR 4 years job related work experience or Associates and 2 years job related work experience
Required work experience: 4 yearsof applicable EDI experience including either 2 years of team lead or project lead experience
Required Skills and Abilities: Demonstrated ability to effectively lead a technical support area including the ability to analyze and resolve technical systems problems. Comprehensive knowledge of relevant EDI software and tools used by the company/contract. Project management experience and advanced technical support skills involving customers at all technical levels. Excellent presentation organizational judgment customer service and communication skills. Excellent spelling punctuation and grammar skills. Basic business math skills. Understanding of data analysis concepts. Ability to handle confidential or sensitive information with discretion.
What We Can Do for You:
401(k) retirement savings plan with company match
Subsidized health plans and free vision coverage
Life insurance
Paid annual leave the longer you work here the more you earn
Nine paid holidays
Onsite cafeterias and fitness centers in major locations
Wellness programs and healthy lifestyle premium discount
Tuition assistance
Service recognition
Incentive Plan
Merit Plan
Continuing education funds for additional certifications and certification renewal
What to Expect Next:
After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and salary requirements.
Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status. Additionally as a federal contractor the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with disabilities pregnant individuals individuals with pregnancyrelated conditions and individuals needing accommodations for sincerely held religious beliefs provided that those accommodations do not impose an undue hardship on the Company.
If you need special assistance or an accommodation while seeking employment please email or callext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a casebycase basis.
We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Heres moreinformation.
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Required Experience:
Manager
Full-Time