Financial Counselor
Financial Counselor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Overview
Fred Hutchinson Cancer Center is an independent nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle Fred Hutch is the only National Cancer Institutedesignated cancer center in Washington.
With a track record of global leadership in bone marrow transplantation HIV/AIDS prevention immunotherapy and COVID19 vaccines Fred Hutch has earned a reputation as one of the worlds leading cancer infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology infusion radiation proton therapy and related services and network affiliations with hospitals in five states. Together our fully integrated research and clinical care teams seek to discover new cures to the worlds deadliest diseases and make life beyond cancer a reality.
At Fred Hutch we value collaboration compassion determination excellence innovation integrity and respect. Our mission is directly tied to the humanity dignity and inherent value of each employee patient community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.
The financial counselor provides counseling and advocacy for uninsured underinsured and private pay patients. This position supports a corporate strategy to ensure longterm sustainability through stewardship of human physical and financial resources.
This position will be 1.0FTE MF 7:30am 4pm.
Responsibilities
- Assesses patient financial needs assists with enrollment in state federal and health benefit insurance plans as situation dictates.
- Reviews state and federal health care service benefit programs and program qualifications with patients.
- Communicates and summarizes healthcare benefit information when needed.
- Assists patients with financial assistance applications.
- Completes financial assistance application processing in a timely and complete manner.
- Stresses customer service and positive interpersonal relations while working closely with Intake Registration and others.
- Ability to work effectively with other employees patients and external parties.
- Provides procedure and treatment estimates and collects pre service deposits for private pay patients. Monitors accounts for ongoing treatment deposits refunds and reconciliation.
- Provides patient access services; registering new patients entering pertinent patient data and account information ensuring data is current and accurate.
- Providing support to patients by answering questions regarding billing insurance and claims status.
- Assist clinical and revenue cycle departments with training for financial assistances and EPIC registration updates.
- Providing patients with information about their insurance plan coverage including deductible amounts and outofpocket expenses.
Qualifications
Required:
- High School Diploma or equivalent.
Minimum of one years experience in financial counseling or patient accounting or patient access or a combination in a healthcare setting.
Minimum of one year experience working with state and federal programs Medicaid Medicare Health Benefit Exchange plans.
- Knowledge of related State and Federal programs.
- Ability to communicate verbally in person on the phone and in writing in a clear concise and professional manner.
- Ability to effectively use email and word processing applications.
- Ability to identify and solve problems.
- Excellent organizational skills and commitment to detail.
- Priority setting skills.
Preferred:
- Certified Washington Health Plan Finder
The hourly pay range for this position is from $26.48 to $37.70 and pay offered will be based on experience and qualifications.
This position will be 1.0FTE MF 7:30am 4pm.
Additional Information
Employment Type
Full-Time
