Automotive Business Development Coordinator Call Center Chattanooga
Automotive Business Development Coordinator Call Center Chattanooga
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary:
The Business Development Center Representative supports our sales and service efforts by contacting prospective and recent customers.
Job Responsibilities:
- Maintain a minimum standard of outbound calls to prospective customers
- Promptly and accurately enter all customer inquiry data into the system
- Approach each call with a goal to transfer or set an appointment for customers to visit the dealership
- Answer sales calls and inquiries in a prompt and timely manner and make any followup calls to unsold customers
- Adhere to lead management plan guidelines for each lead in your database
- Accurately record interactions with each prospective customer in our database
- Exhibit ethical behavior provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
Requirements:
- 12 years customer service experience in an outbound calling environment
- Outstanding written and verbal communication skills
- Prior phone experience preferred
Competencies:
- Goaloriented individual driven to exceed personal and team goals
- Exceptional communication and customer service skills exemplified to internal and external customers
- Effectively collaborate with fellow employees
What We Offer
- 401k
- Health care benefits
- Paid vacation
- Paid training
- Salary performance bonuses
Required Experience:
IC
Employment Type
Full-Time
