Senior Business Analyst
Senior Business Analyst
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Job Description
Welcome to Hastings Direct From our Group HR Director Pam Angel
Were a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Weve made huge investments in our data and tech capabilities over the past few years along with nurturing our 4Cs culture. Were proud of the journey were on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers but we know theres even bigger opportunity out there. The fact youre now reading this job advert means weve tempted you to find out more about #lifeatHD we really hope you like what you see and youll join us to share in the success of the exciting chapter that lies ahead.
We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for even if youre not 100 sure we would love to hear from you.
Job Details
As a key member of our team you will be responsible for direct line management of Business Analysts and Junior Business Analysts guiding and coaching them within project or scrum teams. You will oversee the delivery of the analysis work in your team ensuring that all documentation and relevant artefacts are meticulously planned and executed. Your role will involve providing business analysis capability on large or complex projects with multiple internal customers from inception through to business readiness and delivery while ensuring that all commitments are met within agreed time cost and quality parameters.
Quality and risk management will be a key part of your responsibilities including maintaining a central repository for process maps conducting peer reviews and recommending process improvements to enhance the capabilities of the project teams and BA community.
Finally will also ensure that all activities place customers interests at the heart of the business challenging processes and procedures that do not meet expectations. Your commitment to quality assurance and risk management will be crucial in maintaining high standards across all projects and changes.
Skills we would love you to have
- Experience working as a BA in a fastpaced agile environment.
- A background in working in a highly regulated environment preferably insurance and financial services.
- Ability to document requirements in a variety of ways; visually and written.
- Detailed analytical abilities inquisitive nature and not settling until all questions answered and understood.
- Able to draw out the key risks and opportunities and able to summarise succinctly both verbally and in report format.
- Articulate and have ability to analyse information and translate to team members and equally take technical solutions and translate them into business terminology.
- Excellent communicator clear and concise so that leaders and directors from both change and nonchange areas can understand the issues quickly and make appropriate business decisions.
- Skilled in managing relationships with key stakeholders at leadership (Head of) and director level.
- Act as a role model working within the Hastings 4Cs and driving quality being a role model for the colleagues around you.
What we offer
Join us and youll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues customers company and community. As one of our colleagues youll be helping to drive our growth so in return well give you all the support training and development you need. Not to mention plenty of recognition and rewards and the scope to voice your ideas and put them into practice.
Reward
Salary Attractive salary based on experience car allowance (pay reviews also completed each year)
Flexible Working We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail including days in the office and at home.
Competitive Bonus Scheme All colleagues are eligible for our annual 4Cs performance bonus which is usually paid in March. The scheme is based on Hastings performance against our business goals and your own personal performance.
Physical Wellbeing as a Band 4 colleague Hastings pay for you to receive private medical Insurance (also known as PMI) This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen.
Financial Wellbeing As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost pension contribution match up to 10 we are proud to provide you with an AWARD WINNING package which includes discounts and cashback at everyday retailers and on our own products fee free independent mortgage advice and free access to financial wellbeing support.
Mental Wellbeing programme At Hastings Direct we understand that mental health cannot not be scheduled thats why we have a range of support to help you keep yourself well. We have the thrive mental health app our colleague assistance programme available 24/7 our own inhouse mental health first aiders support groups and a dedicated team to make sure we are covering your needs
Theres more! 27 days annual leave bank holidays with the option to buy or sell one of your contracted weeks access to our health care cash back plans dental plans discounted health assessments Cycle to work and tech schemes discounted and free onsite facilities social events throughout the year and much more .
Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job well deliver good outcomes for every customer helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve
We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. Wetreat customerslike we want to be treated fairly respectfully and with their best interests at heart
At Hastings Direct were committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.
Job posting end date:
Required Experience:
Senior IC
Employment Type
Full-Time
