Technical Operations Manager to Abion
Technical Operations Manager to Abion
Posted on :
28-04-2025
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1 Vacancy
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Job Description
Are you a skilled IT professional and a great leader Do you enjoy working in a fast paced and global organization Then this position as Technical Operations Manager to Abion might be something for you!
About Abion
Abion is a fastgrowing and profitable platformbased IP and domain services provider on a journey on becoming a European IP powerhouse. We have a unique position in the market with nearly 30 years of experience in digitalization as an ICANNaccredited registrar and a comprehensive Brand Protection package and software and services within Domain Management Trademark Management and Web Security.
We offer an exciting position in a fastpaced organization that is constantly growing and developing in a highly current industry. At Abion we believe in giving our employees great freedom with responsibility. We foster a diverse dynamic and permissive culture with lots of crossdepartmental collaboration and with great opportunities for personal development. We want to be the best and therefore expect the best from ourselves and our colleagues.
Abion is on an exciting path and we want likeminded people to join us on the next step of our journey to become the best IP company in Europe an IP powerhouse!
About the position
In the position as Technical Operations Manager you will be responsible of leading an IT support team of 3 located in Stansted UK and Gothenburg Sweden. Your main focus will be to lead coach and develop the team and oversee operations and develop IT support strategies and processes for the global end users. Abion is growing rapidly both organic and by acquisitions therefore your team will play an important role in making the migrations of different IT environments as smooth as possible for the users.
Additionally you will serve as a liaison between different departments and monitor and follow up on performance metrics and ensure continuous improvement in service delivery.
Lastly it is expected of you to be able to be hands on when needed to support high volume of tasks in the team.
Since your team is supporting international sites such as New Zealand China Malaysia Dubai Norway Italy to name a few traveling can be a possibility. The day to day support is done during standard working hours. Business critical IT issues are escalated to the on call sysadmin team.
Your main responsibilities:
About you
To be successfull in the position as Technical Operations Manager we believe that you have several years of experience within IT operations IT support with a focus on Windows and Microsoft environment (M365 Intune Teams etc. both onprem and Azure Cloud and hybrid configurations. You feel confident in your leadership and have a track record of leading others ideally as a Team Leader or Manager. You are familiar with ITIL practices and Risk Management processes network infrastructure and firewalls. Lastly if you have experience in CyberEssentials and ISMS this is considered a merit.
As a person we believe that you are structured and analytical with a problemsolving approach. You are a natural leader and can stay calm under pressure. You possess strong communications skills and are fluent in Swedish and English both written and spoken.
Important for the position:
Abions offer
Abion is in a scale up phase offering you the chance to join them on an international journey. Their strategy includes both organic growth and growth through acquisitions making for an exciting and dynamic work environment. They also provide excellent benefits a competitive salary and opportunities to work abroad at one of their European offices.
Practical details:
Does the role as Technical Operations Manager sound interesting Selection is ongoing so dont hesitate to send in your application. In this recruitment process significant emphasis will be placed on personality. We at Needo are looking forward to receiving your application!
About Abion
Abion is a fastgrowing and profitable platformbased IP and domain services provider on a journey on becoming a European IP powerhouse. We have a unique position in the market with nearly 30 years of experience in digitalization as an ICANNaccredited registrar and a comprehensive Brand Protection package and software and services within Domain Management Trademark Management and Web Security.
We offer an exciting position in a fastpaced organization that is constantly growing and developing in a highly current industry. At Abion we believe in giving our employees great freedom with responsibility. We foster a diverse dynamic and permissive culture with lots of crossdepartmental collaboration and with great opportunities for personal development. We want to be the best and therefore expect the best from ourselves and our colleagues.
Abion is on an exciting path and we want likeminded people to join us on the next step of our journey to become the best IP company in Europe an IP powerhouse!
About the position
In the position as Technical Operations Manager you will be responsible of leading an IT support team of 3 located in Stansted UK and Gothenburg Sweden. Your main focus will be to lead coach and develop the team and oversee operations and develop IT support strategies and processes for the global end users. Abion is growing rapidly both organic and by acquisitions therefore your team will play an important role in making the migrations of different IT environments as smooth as possible for the users.
Additionally you will serve as a liaison between different departments and monitor and follow up on performance metrics and ensure continuous improvement in service delivery.
Lastly it is expected of you to be able to be hands on when needed to support high volume of tasks in the team.
Since your team is supporting international sites such as New Zealand China Malaysia Dubai Norway Italy to name a few traveling can be a possibility. The day to day support is done during standard working hours. Business critical IT issues are escalated to the on call sysadmin team.
Your main responsibilities:
- Manage the IT support department that supports Abion globally.
- Ensure smooth and efficient IT operations and follow up on and implement IT support strategies and processes.
- Act as a liaison between different departments.
- Be able to be hands on in IT operations when needed.
About you
To be successfull in the position as Technical Operations Manager we believe that you have several years of experience within IT operations IT support with a focus on Windows and Microsoft environment (M365 Intune Teams etc. both onprem and Azure Cloud and hybrid configurations. You feel confident in your leadership and have a track record of leading others ideally as a Team Leader or Manager. You are familiar with ITIL practices and Risk Management processes network infrastructure and firewalls. Lastly if you have experience in CyberEssentials and ISMS this is considered a merit.
As a person we believe that you are structured and analytical with a problemsolving approach. You are a natural leader and can stay calm under pressure. You possess strong communications skills and are fluent in Swedish and English both written and spoken.
Important for the position:
- Several years of experience in IT Operations/IT support with a focus on Windows and Microsoft environments.
- Experience with Windows onprem servers hybrid and Azure cloud solutions.
- Strong leadership skills.
- General understanding with ITIL practices and Risk Management processes.
- General understanding with network infrastructure and firewalls.
- Experience with CyberEssentials and ISMS is considered a merit.
Abions offer
Abion is in a scale up phase offering you the chance to join them on an international journey. Their strategy includes both organic growth and growth through acquisitions making for an exciting and dynamic work environment. They also provide excellent benefits a competitive salary and opportunities to work abroad at one of their European offices.
Practical details:
- Start date: As agreed upon.
- Scope: Fulltime 100. Standard working hours.
- Location: Gothenburg (hybrid work setup).
- Salary: Fixed monthly salary.
Does the role as Technical Operations Manager sound interesting Selection is ongoing so dont hesitate to send in your application. In this recruitment process significant emphasis will be placed on personality. We at Needo are looking forward to receiving your application!
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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