VP - Patient Access
VP - Patient Access
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1 Vacancy
Job Description
Location:
Avera HealthWorker Type:
RegularWork Shift:
Day Shift (United States of America)Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
The Vice President Patient Access directs and leads governance structure and process performance across Avera Health and its hospitals clinics and skillednursing facilities. This leader is responsible for monitoring the functions within Patient Access which front end work of scheduling preregistration patient advocacy authorization and insurance verification registration as well as Customer Service and the Avera Collection Center. This leader is responsible for standardizing patient access processes and implementing bestpractices across the organization. The VP of Patient Access coordinates with the VP of Patient Financial Services (PFS) and VP for Health Information Management (HIM) in the development and of the revenue cycle strategy under the direction of the System Vice President Revenue Cycle.
What you will do
- Partner with System VP of Rev Cycle VP PFS and VP of HIM to develop strategies to respond to emerging healthcare trends that represent opportunities or risks to Averas revenue cycle performance.
- Responsible for ensuring all directreport leadership team members are developing a highperforming company culture aligned to Averas mission vision values and best practice processes.
- Collaborate with facility CEOs and service line leaders on Avera Heaths strategic initiatives to gain buy in enhance collaboration and shared vision for the future of Patient Access and Revenue Integrity.
- Utilize key performance indicators and bestpractice benchmarking to identify opportunities to improve validate make recommendations and course correct in order to stay aligned with Avera and Revenue Cycles strategic plan; support standardized and transparent reporting of performance in departments in scope of responsibilities across the system
- Inspires efforts to improve key performance indicators in all areas of responsibility reducing downstream denials and improving the patient financial experience.
- Represents departments within scope of responsibility and at times all of Revenue Cycle amongst various audiences. This can include being an active member of multidisciplinary committees that support operational developments and contributes to broader organizational success and be instrumental in building relationships with external stakeholders.
- Establishes annual financial goals and actively uses benchmarking to high performing systems in similar area of expertise to set annual targets.
- Monitors and analyzes financial data and utilizes for decisions regarding FTEs staffing and operational budget. Directs and provides guidance to direct report leaders to effectively allocate resources based on patient volume space availability budget constraints and program priorities goals and objectives. Fosters strong relationships with external stakeholders such as payers vendors government entities and industry associations.
- Responsibilities include interviewing hiring developing training and retaining employees; planning assigning and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.
Required Education License/Certification or Work Experience:
- Bachelors
- 79 years Patient Access and/or Revenue Cycle experience in the healthcare environment.
Preferred Education License/Certification or Work Experience:
- Masters
Expectations and Standards
- Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
- Promote Averas values of compassion hospitality and stewardship.
- Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying parttime and fulltime employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Free health insurance options for fulltime single coverage on Avera High Deductible Health Plan
Up to 5 employer matching contribution for retirement
Career development guided by handson training and mentorship
Avera is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please callor send an email to .
Required Experience:
Exec
Employment Type
Full-Time
