Senior Software Engineer
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Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AIpowered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
We are seeking an experienced and motivated Senior Software Engineer to lead the development of key software features within our dataintensive cloud platform. In this role you will have the opportunity to solve complex technical challenges influence system design mentor junior developers and take ownership of highimpact projects.
Key Responsibilities
Design and architect mediumtolarge scale software modules using design patterns and OOP principles.
Lead development efforts for core features ensuring performance scalability and maintainability.
Collaborate with crossfunctional teams to define requirements contribute to highlevel architecture and ensure product alignment.
Conduct and lead code reviews provide technical mentoring to junior engineers and promote best practices.
Ensure test coverage through thorough unit integration and performance testing.
Troubleshoot production issues and lead the resolution of complex technical problems.
Optimize CI/CD pipelines and contribute to release planning and automation.
Required Qualifications
Bachelors degree in Computer Science or related field (Mandatory).
5 years of software development experience in objectoriented languages (preferably Java or Python).
Demonstrated handson experience with at least one major cloud platform (AWS GCP or Azure).
Strong understanding of data structures algorithms and design patterns.
Proficiency in Git clean code practices and collaborative development tools.
Experience deploying and maintaining cloudnative applications using AWS.
Solid knowledge of RESTful API design and consumption.
Preferred Experience
Familiarity with ML libraries such as PyTorch or TensorFlow.
Handson experience with Kafka Redis and other distributed systems.
Experience leading technical initiatives or mentoring junior developers.
Proficiency with frontend technologies and frameworks (React Angular ).
Familiarity with observability tools like New Relic Sumo Logic or similar.
#LIMC1
If a Genesys employee referred you please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AIpowered Experience Orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experience at scale. As the trusted platform that is born in the cloud Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time while driving stronger workforce engagement efficiency and operational improvements. Visit.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you or someone you know may reach out to You can expect a response from someone within 2448 hours. To ensure we set you up with the best reasonable accommodation please provide them the following information: first and last name country of residence the job ID(s) or (titles) of the positions you would like to apply and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for nonaccommodationrelated issues such as following up on an application or submitting a resume may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Required Experience:
Senior IC
Employment Type
Full-Time
