Referral Specialist
Referral Specialist
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Job Description
Job Details
Description
HIRING NOW!
Referral Specialist FULL TIME POSITION! Join our team of administrators and therapists who love working together to help children grow!
Our Story:
Marshall Pediatric Therapy is a therapist & familyowned company started in 2013 whose mission is to help families build skills for life. We offer a collaborative work environment in our four Central Kentucky clinics that include our talented administrative staff and a multidisciplinary clinical team of highly skilled:
Registered Behavioral Technicians and Board Certified Behavior Analysts
Physical Therapists
Speech Language Pathologists
Mental Health Therapists
Occupational Therapists
We work hard to exemplify our company values of love excellence happiness family and courage each and every day. We prioritize familycentered care & hire for happiness within our team.
Our Benefits:
While our culture and company values are certainly some of our strongest attributes we also offer a comprehensive benefits platform for our fulltime staff including:
- 100 Employer Paid Medical Dental and Vision
- 100 Employer Paid Short Term Disability
- 100 Employer Paid Life Insurance
- 100 Employer Paid Direct Primary Care (allows for no copays for routine doctor visits)
- 100 Employer Paid eligible zero cost meds through mail order Rx
- Up to 184 hours of PTO &holiday pay annually which increases withtenure (this includes a full week at Christmas)
- 401(k) plan up to a 4 company match
- Optional plans through Guardian
- Eligible for up to 40 hours of PTO to take one volunteer mission trip annually
- Eligible for tuition discount at EKU through the EKU Advantage Program
- The best coworkers ever!
Please visit our website at and our social media pages @marshallpediatrictherapy for additional information about the company.
Position Overview:
The Referral Specialist helps connect families and doctors to the appropriate therapist and discipline. This position performs clerical and administrative work such as communicating with doctors offices and other referral sources data processing facilitating scheduling patients for evaluations and providing excellent customer service.
Essential Functions:
- Send/receive physician order forms and schedule the evaluation with the family
- Manage the InHouse referrals and call to schedule evaluations for those patients/families
- Create accounts/charts for new patients in Fusion when scheduling for their location
- Verify insurance for all new patients at that location by phone or online portals
- Send out New Evaluation emails to front office and therapists to alert them of new appointments
- Send New Evaluation emails to parents along with intake paperwork link
- Update the Referral/Evaluation Report with each new referral
- Work closely with therapists to optimize schedules
- Send daily & weekly referral reports for the practice
- Weekly meetings with Intake Coordinator
- Serve as backup to Front Office Administrators
- Share office opening and closing responsibilities as needed
- Other projects as assigned
Qualifications:
- Loves interacting with parents and children
- Fantastic problemsolving skills
- Excellent written and verbal communication skills
- Enjoys providing extraordinary customer service
- Motivated by targets and goals
- Assertive
- Stable work history and attendance
- Mature personality
- Detailoriented
- Highly organized and persistent
- Ability to connect with children parents and therapists by phone in writing and inperson
- Strong computer skills including Microsoft Excel and Google Sheets
- Calm in stressful situations
- Able to multitask successfully
- High energy drive and sense of responsibility
- Strong time management skills
Any questions You can contact Lisa Coleman Marshalls Operations Assistant at orand we can start a conversation.
If youve read this far you might be getting close to joining a new and rewarding work family. Begin our application process today. We look forward to meeting you!
Pam and Jim Marshall
Required Experience:
Unclear Seniority
Employment Type
Full-Time
