Account Manager Transplant Diagnostics - Western US Canada

Work Schedule

Environmental Conditions

Job Description

This commercial role supports the Transplant Diagnostics Division as part of the Specialty Diagnostics Group at Thermo Fisher Scientific. We are passionate about advancing the sciences of transplant diagnostics and improving the patient journey to support our mission of making the world cleaner healthier safer.

Location/Division Specific Information

Remote Located in: CA CO WA MN or Western Canada.

How will you make an impact

The Account Manager will grow the Transplant Diagnostics business in existing/prospect accounts within the core/emerging segments of the assigned geography. The successful candidate will be responsible for driving opportunities from demand creation through to closure and implementation in order exceed revenue objectives.

Key Responsibilities:

• Develop demand and adoption for assays and instruments within existing/prospective account base.
• Lead strategic direction for all territory accounts to meet and exceed assigned financial goals.
• Develop relationships and optimally work with technical sales support and field application specialist team to increase sales and product loyalty.
• Successfully convey the value of our products services and support to different decisionmakers collaborators customers partners and team members within a company.
• Nurture and maintain positive relationships with all relevant department collaborators within the organization.
• Identify prioritize and develop new customer opportunities to continually build pipeline for future growth.
• Demonstrate understanding of sales process from lead qualification product demonstration and opportunity close.
• Effectively navigate complex customer situations by configuring proposed solutions and successfully implementation strategies.
• Manage all communication and coordination between the customer and Thermo Fisher Scientifics personnel guaranteeing that all product implementations are driven to exceed customer expectations.
• Collaborate with internal collaborators to provide a positive customer experience.
• Perform all commercial administrative duties related to effective territory management.
• Complete effective pipeline management including lead opportunity and sales cycle details to accurately forecast the business and surpass regional business objectives.
• Complete all assigned and required training satisfactorily and on time.
• Ability to uphold and support individual goals and what we value and displays integrity and positivity internally and externally.
• Travel for customer meetings national/regional meetings and workshops.

Education and Experience:

• Bachelors degree in Biological or Chemical Sciences
• A minimum of 2 years experience in an HLA or Molecular Laboratory OR
• 2 years of related sales experience preferred

Knowledge Skills Abilities:

• Ability to excel in building and work with customers to positively influence business growth.
• Highly analytical with the ability to apply data tools to identify and action strategic sales opportunities.
• Effective problem solver with a consultative approach focused on providing exceptional customer solutions.
• Strong listening and interpersonal skills as well as effective oral and written communication skills.
• Selfstarter able to work independently and willing to travel.
• Understanding of trends in the transplant diagnostics markets with knowledge of the competitive landscape and customer workflow/processes.
• Knowledge of core customer segments including healthcare systems hospitals laboratory and references labs payer economics key influencers and key opinion leaders in the medical corporate and public health communities.
• Ability to tailor sales approach to both clinical and nonclinical customers including Csuite level contacts.
• Proven experience in demand creation for innovative technologies in a plus.
• Demonstrated excellence in large account management including creating and implementing successful business strategies that drive market and sales growth.
• Effective teamwork in a highly matrixed organization.
• Skilled in Microsoft Office applications including Outlook Word Excel and PowerPoint.
• Proficient using SalesForce CRM.

Benefits

We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forwardthinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation