Sr Product Manager Technical Trust CX Innovations
Sr Product Manager Technical Trust CX Innovations
Posted on :
28-04-2025
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1 Vacancy
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Job Description
Are you looking for an opportunity to move fast and make difference in building responsible and trustworthy AI Do you care about earning customers trust by ensuring their privacy and giving them transparency and control over their experience Devices & Services Trust Privacy and Accessibility (TPA) organization is responsible for maintaining and raising the trust bar for Amazon customers across a diverse set of 30 Devices and Services (D&S). We offer horizontal services for builders and customerfacing capabilities that provides customers to address trust needs of our global customers and to ensure compliance.
Key job responsibilities
We are seeking an experienced barraising Senior Product Manager (Technical) who will drive innovation in privacy accessibility and trust solutions for our GenAI platforms. In this role you will lead crossfunctional initiatives between Alexa and D&S organizations defining and executing product roadmaps for unprecedented GenAI challenges. Youll be responsible for building horizontal builderfacing capabilities while maintaining an focus on customer experience. Collaborating with engineering science and product leaders across multiple organizations youll develop tech solutions using worldclass GenAI technology. This position requires driving product strategy and in an ambiguous fastpaced environment that demands rapid learning and adaptation.
The ideal candidate combines deep technical expertise with practical experience in largescale systems. You should demonstrate a strong understanding of AI/GenAI challenges and opportunities with a proven ability to build reliable scalable and highperformance products. Excellence in both technical and business communication is crucial as is proven experience in problemsolving and innovation. This opportunity allows you to shape the future of privacy accessibility and trust in one of the worlds fastestgrowing GenAI businesses leveraging your skills to tackle complex problems that have never been solved before.
5 years of technical product or program management experience
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executivelevel prioritization and planning
MBA
Bachelors degree in a quantitative/technical field such as computer science engineering statistics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
We are seeking an experienced barraising Senior Product Manager (Technical) who will drive innovation in privacy accessibility and trust solutions for our GenAI platforms. In this role you will lead crossfunctional initiatives between Alexa and D&S organizations defining and executing product roadmaps for unprecedented GenAI challenges. Youll be responsible for building horizontal builderfacing capabilities while maintaining an focus on customer experience. Collaborating with engineering science and product leaders across multiple organizations youll develop tech solutions using worldclass GenAI technology. This position requires driving product strategy and in an ambiguous fastpaced environment that demands rapid learning and adaptation.
The ideal candidate combines deep technical expertise with practical experience in largescale systems. You should demonstrate a strong understanding of AI/GenAI challenges and opportunities with a proven ability to build reliable scalable and highperformance products. Excellence in both technical and business communication is crucial as is proven experience in problemsolving and innovation. This opportunity allows you to shape the future of privacy accessibility and trust in one of the worlds fastestgrowing GenAI businesses leveraging your skills to tackle complex problems that have never been solved before.
5 years of technical product or program management experience
Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executivelevel prioritization and planning
MBA
Bachelors degree in a quantitative/technical field such as computer science engineering statistics
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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