Administrative Support Coordinator Office of the President

Agency

Department

Works under general supervision and provides frontline support and administrative support for the Office of the President.

Responsibilities:

Provide frontline support services

• Serve as the primary frontline support role for the Office of the reception services in the Presidents Office. Greet visitors to the Presidents Office and answer the telephone number in a highly professional and responsive manner.

• Appropriately directs calls and/or correspondence to appropriate person or office.

• Identify alternative and appropriate persons to meet with callers who request a meeting with the President but with whom a meeting would be inappropriate or unnecessary ensure they follow up as needed to ensure the situation has been handled appropriately and close the matter with the Office of the President.

• Follow the Presidents Office processes for complaints and problems received directly from faculty staff students and alumni as well as the general public or calls referred by the Offices of the Governor the Texas Higher Education Coordinating Board State and governmental officials and the Texas A&M University System.

• Prepares information detailing the complaints/problems received by the Office of the President for review by the Chief of Staff to the President and Sr. Executive Assistant as necessary.

• Participates in the planning and of administrative operations.

Provide administrative support for Chief of Staff and Sr. Executive Director of Presidential Communications

• Supports administrative functions for Chief of Staff and Sr. Executive Director of Presidential Communications such as calendar management assistance (i.e. scheduling meetings identifying meeting locations assist in coordinating travel arrangements and other administrative functions).

• Reviews documents for Chief of Staff and/or Sr. Executive Director of Presidential Communication as needed or requested.

• Assist with preparing itineraries for special guests under the direction of the Chief of Staff. Coordinates meetings and may provide onsite support.

• Coordinates the maintenance of files records office supplies or equipment. Makes recommendations for process improvements administrative changes or new initiatives.

• Perform other duties as assigned.

Required Education and Experience:

• Bachelors degree or equivalent combination of education and experience.

• 2 4 years of related experience providing high quality customer service in a fastpaced publicfacing organization.

Required Knowledge Skills and Abilities:

• Knowledge of word processing spreadsheet database and presentation applications.

• Ability to multitask and work cooperatively with others.

• Interpersonal and communication skills.

• Planning and organization skills.

• Proficiency in technology includes but is not exclusive to office software applications videoconferencing software.

• Excellent interpersonal and verbal and written communication skills.

Special Requirements:

• Applicants with equivalent experience in lieu of a Bachelors degree may be considered. One year of the related experience is the equivalent of one college year. Applicants being considered for the equivalency must have four years of related experience to meet the equivalency in lieu of a Bachelors degree plus the minimum required years of experience. Applicants being considered for the equivalency must have a total of six years of experience.

Job Posting Close Date:

• 05/19/2025

Required Attachments:

Please attach all required documents listed belowin the attachment box labeled as either Resume/CV or Resume/Cover Letter on the application. Multiple attachments may be included in the Resume/CV or Resume/Cover Letter attachment box. Any additional attachments provided outside of the required documents listed below are considered optional.

• Resume or Curriculum Vitae
• Cover Letter

Application Submission Guidelines:

All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed HigherEdJobs etc. will not be considered unless the individual has applied to the available position via thePVAMUCareer site.

The required documents listed in the above Required Attachments section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above ator should you need assistance with the online application process.

Background Check Requirements:

All positions are securitysensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.