QA Complaint Analyst
QA Complaint Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Integrated DNA Technologies (IDT) is the leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. Our work is complex and cuttingedge and our team members are curious creative thinkers who understand that good data drives smart decisions. At IDT we realize that although science may be uniform people are unique. We promote a culture where engaged people are motivated and have opportunities to achieve their full potential as part of one global team.
IDT is one of 10 Life Sciences companies of Danaher. Together we accelerate the discovery development and delivery of solutions that safeguard and improve human health.
This position is part of the Quality Assurance Department located in Coralville IA and will be onsite. At IDT we are one global team. We celebrate our differences engage in healthy debate and are inclusive. Together we accomplish great things.
In this role you will have the opportunity to:
- Contribute to the continuous improvement of product safety compliance by effectively managing and resolving quality complaints
- Communicate with internal team members and external customers to facilitate complaint investigation process.
- Receive and document complaints from various sources including customers healthcare professionals and internal stakeholders.
- Work closely with crossfunctional teams including Scientific Application Support (SAS) Quality Assurance Regulatory Affairs Product Development and manufacturing to investigate and resolve complaints.
- Support quality system investigations including issue reviews nonconformances CAPAs SCARs as needed.
The essential requirements of the job include:
- Bachelors degree in Biological Sciences or related field (e.g. Biomedical Engineering Systems Engineering Pharmacology Chemistry)
- 1 2 years of related experience in postmarket product surveillance and complaint handling.
It would be a plus if you also possess previous experience in:
- Proficient in data analysis and workflow troubleshooting including instrumentation arrays and biological materials.
- Experience with SAP is preferred. Proficiency in Microsoft Office Products (Word Excel PowerPoint) or equivalent software applications is preferred.
- Familiarity with ISOCFR 820 21 CFR 803 and QSR quality management system requirements and IVD products.
#LILCS
Join our winning team today. Together well accelerate the reallife impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.
For more information visit .
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
Required Experience:
IC
Employment Type
Full-Time
