Child Support Distribution Worker
Child Support Distribution Worker
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$ 34270 - 59973
1 Vacancy
Job Description
Description of Work
This position is funded in part through federal funds.
Recruitment Range: $33960 $47121The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has over 17000 employees. It is responsible for ensuring the health safety and wellbeing of all North Carolinians. The Division of Social Services provides direct services that address issues of poverty family violence and exploitation. We aim to prevent abuse neglect and exploitation of vulnerable citizens and promote selfreliance and selfsufficiency for individuals and families.
Title IV Part D of the Social Security Act the Child Support Services Section within the Division of Social Services establishes administrative procedures and financial accountability for core services: 1 Location of the NonCustodial Parent; 2 Establishment of Paternity; 3 Establishment of Support Obligation; 4 Collection of Support Payments; and 5 Enforcement of Support Obligation. There are four units of organization in the Central Office and the Distribution and Collection Unit is located within the Central Operations Unit. This area is primarily responsible for approximately 4000 monthly financial adjustment request.
This positions functions include:
- Processing adjustment requests from local child support offices and the Centralized Collection distributing and tracking all adjustment requests.
- Researching and reversing errors and entering data into the Automated Collections and Tracking System (ACTS).
- Processing financial reports.
- Serving as back up to the receptionist answering the phone sending emails worklists etc. in the absence of primary receptionist.
About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous highquality lowcost benefits on a pretax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees.
Visit website for State BenefitsKnowledge Skills and Abilities / Competencies
To receive credit for all of your work history and credentials you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified applicants must document on the application that they possess all of the following:
The Knowledge Skills and Abilities listed below along with the Minimum Education and Experience Requirements are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below). Click these links for additional information: Introduction to the Job Application and Addressing Knowledge Skills and Abilities.
- Experience processing financial reports.
- Automated Collections and Tracking System (ACTS) experience
- Experience with Microsoft Office or similar software.
Minimum Education and Experience Requirements
Associate s degree in Accounting from an appropriately accredited institution and one year of accounting experience; or High school diploma or General Educational Development (GED) diploma and three years of experience in accounting work; or an equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the MeritBased Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veterans Preference must attach a DD214 Member4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact Talent Acquisition at
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your application please call the NeoGov Help Line at. If you have a technical issue with your Government Jobs account please call their Help Line at.
Employment Type
Full-Time
