drjobs Professional Services Resource Lead

Professional Services Resource Lead

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Cluj-Napoca - Romania

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Joinus atWolters Kluwerand be part of a dynamic global technology company that makes a difference every day. Were innovators with impact. We provideexpert software & information solutions that the worlds leading professionalsrely on in the moments that matter most.

Youllbesupported by collaborative colleagues who share a are21000 people unique in ourdreams life stories abilities and passions who come together every daywith one ambition: to make a difference. Wedo our best work together connecting to create new innovations with impact.

As a Consulting Resource Lead you will report to Global Professional Services Operation Manager and will be part of our international organization that values team spirit ambition and creativity. The role will collaborate with crossfunctional teams in HR Finance Strategic Partnerships Product Management Sales and Marketing across FRR.

Responsibilities:

Overall

  • Manage resource availability across the global PS organization including resourcing of employees and contractors

  • Resource planning including right sourcing across employees and contractors

  • Maintain and manage relationships with staffing firms and contractor suppliers

  • Horizon scanning to identify future resource and skills needs

Strategic resource management

  • Support the Professional Services (PS) team to achieve its profitability targets by providing appropriate staffing to projects.

  • Central contact person for projects and departments in the context of resource planning and for keeping resource data up to date.

  • Promote use of central resource management around the FRR project portfolio and collaboration in the optimization of Wolters Kluwers sourcing tools and procedures.

Operational resource management

  • Provide visibility of PS resource pipeline identify gaps and optimize efficient resource allocation/control and resolve resource conflicts.

  • Play an active role in the selection of new hires and their efficient and seamless integration into their Wolters Kluwer team.

  • Support resource allocation across all projects within PS managing utilization rates whilst addressing customers needs and contractual obligations.

  • Ensure that resource requests are filled appropriately and provide target groupspecific reporting to all stakeholders involved.

Forecasting reporting and training

  • Lead and actively guide the regular PS resource forecasting process in supporting the PS management team.

  • Work with the PS managers to ensure that growth projections are reflected in the recruitment training program and manage growth in a consistent manner to meet utilization objectives.

  • Facilitate execute and continuously improve the EMEA capacity planning meetings with PS management.

Requirements:

  • Bachelors degree

  • Experience in resource management would be an advantage preferably in IT and / or financial sectors.

  • Solid experience in project management in the software solutions industry or financial services.

  • Knowledge of HR relevant guidelines and laws.

  • Experience in the management of external service providers in the project business within the IT industry.

  • Ability to work with customers at a senior management level across diverse cultural backgrounds.

  • Fluency in English additional languages would be a plus

  • Effective communication and assertiveness skills goaloriented conflict resolution and a strong service and customer orientation

  • Ability to quickly grasp complex organizational and business issues

  • Conflictresolution and strong problemsolving skills

  • A high degree of independence selfmotivation and initiative as well as the ability to work under pressure and flexibility

  • Responsible methodical and organized

  • Selflearner and assertive

  • Team player

  • Good presentation skills

  • Strong reporting capabilities including the ability to track analyze and communicate key project and resource data to stakeholders

Our Offer:

  • Room for personal development through external internal training tools and learning and development program #GROW. Be your unique self share your creative ideas do your best work and take time to grow in our caring and inclusive culture where you can belong

  • Yearly performance bonus based on your seniority

  • Referral bonus meal vouchers monthly allowance gift vouchers twice a year

  • Corporate Health Insurance

  • Mindfulness and Wellbeing programs (Wellbeats MyQuillibrium Compsych Mind & Body webinars)

  • Up to 28 days of annual leave based on seniority

  • We have a strong Work from Home culture and take into consideration punctual needs and more

  • Flexible working schedule. Youll find the flexibility for balance in your life

  • Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers we help to advance sustainability health justice prosperity and commerce around the world

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.