General Duties Operative
General Duties Operative
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Job Description
Job Title
General Duties OperativeJob Description Summary
Job Description
General Duties Operative
Global Occupier Services Facilities Management
Basildon Essex
Cushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 50000 employees in over 400 offices and approximately 60 countries.
We have an exciting opportunity for an experienced General Duties Operative to join our expanding Facilities Management team within the Global Occupier Services division. We are looking for this person to manage carry our and oversee all fabric maintenance activities including general handyman tasks and reactive maintenance at our designated client site based in Basildon Essex.
This role will include:
- Undertaking planned preventative maintenance (PPM) and reactive tasks as directed by the Site Supervisor. Duties include but are not limited to painting carpentry minor building repairs plumbing gardening and general support tasks for the wider site team.
- Accurately close and update completed PPM tasks within the sites Computerised Maintenance Management System (CMMS).
- Ensure a high standard of workmanship is maintained to optimise the operational effectiveness and reliability of the building and systems.
- Provide support to specialist subcontractors carrying out both PPM and reactive maintenance activities.
- Adhere to all company quality assurance (QA) processes and sitespecific procedures.
- Comply with all Company and Site Health & Safety policies and procedures at all times.
- Maintain accurate records and documentation related to site works and maintenance activities.
- Inspect building systems and services regularly responding proactively to required callouts and repairs as directed by management.
- Attend sitebased emergencies outside of regular working hours when required.
- Perform tasks in standard building environments and at height including the safe use of ladders platforms and other access equipment.
- Actively contribute to the ongoing success of the contract by demonstrating a positive solutionsfocused approach.
- Carry out any other duties as requested by the account management team in line with the role and operational requirements.
Qualities and Personal Attributes:
Leadership and Management
- Creates collaborative opportunities and communicates proactively with all relevant levels of the organisation to obtain and share information.
- Welcomes the unique contribution of all colleagues and clients.
- Understands the clients needs by actively listening to requests from internal and external clients and provides timely assistance with careful attention to detail and effective solutions.
- Enables performance by encouraging and supporting peers colleagues and team through constructive feedback workload management and transfer of knowledge.
- Owns personal development by building own skills consistently pursing growth opportunities; seeks a mentor and is willing to coach colleagues.
- Embraces change and takes action to fulfil new plans or changes in directions; revaluates existing processes.
- Acts as the client and vendor relationship manager and develops client and vendor engagement.
- Courageous by sharing timely and tactful opinions and sharing constructive feedback to others.
- Supports and develops early talent.
- Demonstrates personal leadership by prioritising their own workload to accomplish duties effectively; obtains assistance from others as needed.
Trusted Advisor and Expert
- Decisive and addresses issues/queries quickly and accurately that clients value.
- Makes informed decisions and takes responsibility for outcomes.
- Supports colleagues in meeting the clients needs.
- Good understanding of H&S and risk awareness.
- Forecasts and evaluates commercial and financial risks together with the identification of procedures to avoid or minimize their impact.
- Establishes credibility by staying current in own field and pursues opportunities to demonstrate expertise (SME) and share knowledge.
- Communicates proactively with all relevant levels of the organisation to obtain and share information.
- Actively listens to determine clients most critical business needs.
- Uses knowledge of their client and their objectives to deliver excellent service through timely and effective solutions.
Knowledge
- Health & Safety legislation relevant to FM industry.
- General Facilities Management understanding .
Skill and Experience
- Good communication / negotiation skills.
- Experience of developing strong client relationships.
- Use of MS Office programs internal systems and databases.
Personal Attributes
- Team player.
- A selfstarter capable of working unsupervised.
- Competent and confident approach to workload.
- Presentable and smart in appearance.
- Proactive and able to work under pressure.
- Ability to manage a varied and complex workload.
- A measured approach to problem solving and decision making.
If you would like to hear more about the role and the wider team within Cushman & Wakefield then please get in touch today.
We foster a culture of inclusion that embraces the unique strengths perspectives and experiences of all our employees. We firmly believe that our diversity enhances our teams capabilities leading to improved decisionmaking innovation and business outcomes. If you have any reservations about applying please dont hesitate to reach out to your local recruiter for additional information.
INCO: Cushman & Wakefield
Employment Type
Full-Time
