Electronics Technician
Electronics Technician
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Salary Not Disclosed
1 Vacancy
Job Description
DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of instock electronic components and providing the best service possible to customers employees have access to a highly competitive benefits package. To learn more visit our benefits and perks page.
Position Overview:
Apply practical knowledge of stateoftheart electronic devices and firsthand experience with electronic circuits or software as assigned to any of the Applications Engineering department functions including Technical Support Digital Support and more. This consists of answering technical questions writing online technical content or more that requires general technical competence.This role is based in Thief River Falls Minnesota. It will require a minimum of two days per week in the office and availability for projects in the office as needed.
Responsibilities:
- Provide support to DigiKey customer base via phone webchat TechForum topics and email
- Demonstrate technical competence/prowess in electronics technology as measured by ability to answer general technical questions of the following nature: part number ambiguities associated tool compatibility general suitability for use questions suppliers we carry part categorization cross references web site navigation and more from all sources mediums and tools
- Maintain technical competence through research continued education supplier trainings and hands on learning
- Create and curate technical content for various areas on the company website to proactively answer customer inquiries and drive engagement
- Provide suggestions and feedback on site features functionality and content to improve the customer experience
- May participate in crossfunctional teams or projects in support of the customer department or company goals
Other duties as assigned including but not limited to possible reallocation of efforts to other organizations per business need and management request.
Required Knowledge Skills and Experience
- Associates degree in electronics technology or related field
- 12 years Electronics Technology supplier management technical sales technical marketing or other relevant work experience
- Strong understanding of the various functions of DigiKey and the industry DigiKey operates in
- Strong knowledge of DigiKey brand and its principles
- Works well in cross functional teams
- Demonstrable knowledge and general understanding of electronic assemblies construction and testing techniques
- Handson troubleshooting skills
- Able to use EDA and CAD and lab tools
- Able to work independently or collaboratively and maintain a positive attitude
- Exposure to the electronics distribution industry (Preferred)
Tools/Systems/Software
- Experience in Office 365 Suite
- Ability to train into DigiKey internal software: WinDECsPROD
- Familiarity with tools: eGain SharePoint Cisco Finesse and Webex Foxit/Adobe Acrobat Compliance Quest Content Navigator FileNet
Physical Requirements:
- Generally spend the workday sitting at a workstation and operating computer devices such as but not limited to keyboard mouse and screen
- Generally spend the workday performing repetitive motions that involve or affect the hands head and other parts of your body
Compensation:
The starting base pay rate for this position is:
$24.40DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority female veteran and disabled and other diverse candidates to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process please contact Human Resources ator .
Required Experience:
IC
Employment Type
Full-Time
