Work Schedule
Standard (MonFri)
Environmental Conditions
Office
Job Description
At Thermo Fisher Scientific youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life enabling our customers to make the world healthier cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research development and delivery of lifechanging therapies.
With clinical trials conducted in 100 countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio our work spans laboratory digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on now and in the future.
Executive Director Biopharma FSP Commercial
As the Executive Director for Biopharma FSP Commercial you will be accountable for the strategic direction of the FSP business across assigned accounts working closely with commercial Group Leaders to focus on accelerating the growth and expanding CRGs FSP market share. This role will provide consultation and direction to commercial leaders and work in close partnership with the FSP Business Unit and other functional leads and employees to ensure commercial excellence consistency quality innovation and learning across the biopharma segment focused on the development of strategic solutions to drive market share and meet financial targets. Provides an important interface with the client and with other departments internally on all aspects of assigned account(s).
How will you make an impact:
You will enable our customers to make the world healthier cleaner and safer by helping our clients and sponsors to understand how our clinical development service offering enables them to deliver lifechanging therapies to their patients more quickly.
What will you do:
- Relationship Management: Cultivate and expand deep relationships at the highest levels within assigned accounts working in close coordination with General Partners Development Operations and Business Development. Establish and drive customer loyalty and Customer Delight including proactively engaging customers with insight on industry trends and potential challenges coupled with mitigation strategies across the FSP business. Partner with Executive Sponsors and other senior executives within broader Thermo Fisher leadership to foster deep trust and confidence in CRGs FSP offering while gaining business insights to accelerate expansion. Connect individuals and identify new account areas for potential footprint expansion. Build and strengthen client advocacy and engagement at the highest account organizational levels. Establish robust CRG stakeholder management across all business units and maintain active account plan. Proactively solicits feedback from internal and external stakeholders to capture business intelligence within account plan for all account team members to share intelligence best practices and competitive differentiation.
- Account Ownership: Partner with Biopharma teams to achieve targets within CDSD with an average annual GCD gross authorization target of over $300M. Serve as a Central point of contact for General Partners and across all CRG. Internally acts as a subject matter expert in the FSP business. Proactively engages and drive internal stakeholders across CDSD and business partners (Finance Legal Sales Operational Delivery Governance) to ensure clear customer accountability timelines and operational and commercial strategies are achieved. Develop optimal outsourcing solutions (i.e. nonbillable resource allocation synergy capabilities). Coach CDSD and Deve Ops teams on proposals bid defenses and partnership pursuits related to the FSP business. Expand existing commercial presence to grow Biopharma FSP market share.
- Develops Growth Strategies: Identifies key areas of strategic expansion for FSP and drives proactive selling across all business units within CRG. Develops novel and innovative commercial solutions (including commercial constructs financial incentive structures operational models). Proactively identify and address financial concerns aligned with customer needs while emphasizing TMOs market differentiation. Develops strong working relationships with internal operational commercial and finance partners to execute according to plan. Prioritize top revenue generation are identified and maximize to increase market penetration.
- Operational quality and efficiency: Enterprise champion collaborating effectively with commercial and operational colleagues to ensure exquisite operational delivery exceed operational milestones while maintaining expected levels of quality and rigor. Coach Dev Ops and others to proactively address potential challenges and issues while optimizing existing operating models to support more efficient ways of working. Drive incumbency so client has efficiency benefits.
- Innovation: Leverage collective relationship to identify customer needs to inform innovation and investment strategies. Demonstrates a deep understanding of the clients market position needs and competitive landscape consistently with ability to influence internal commercial technological and operational innovation to proactively reduce gaps and drive transformation. Deeply understand industry trends to inform clients. Challenge enterprise on client needs to force innovation discussion and application to proactively reduce gaps and drive process improvements.
How will you get here:
- A bachelors degree in business administration sales or a related field is the required minimum education; MBA or advanced degree is preferred.
- Previous experience that provides the knowledge skills and abilities to perform the job comparable to 15 years; strong preference for experience in a CRO Pharmaceutical or Medical Device sales industry.
- Significant experience working in FSP models with specific focus in key functional areas such as clinical operations data management biostatistics and pharmacovigilance.
- History with breadth of globalresponsibility and account some cases an equivalency consisting of a combination of appropriate education training and/or directlyrelated experience will be considered sufficient for an individual to meet the requirements of the role.
Knowledge Skills and Abilities:
- Demonstrated success in a similar leadership role that has consistently achieved and exceeded goals and objectives.
- Indepth knowledge of the CRO industry and clinical trial processes including regulatory requirements and best practices. Strong understanding of complex technical requirements and the ability to effectively communicate technical information to both technical and nontechnical stakeholders.
- Proven ability to build and develop high performing teams.
- Excellent leadership and communication skills with the ability to effectively collaborate cultivate and influence stakeholders across functions and at all levels. Executive presence with ability to build and foster senior level customer relationships.
- Demonstrates robust judgment problem solving and decision making; Ability to apply critical and analytical thinking and business acumen to develop effective solutions.
- A bigpicture thinker with the ability to contribute meaningfully to strategic discussions while also remaining attuned to the details required for successful operational .
- Understanding of management planning organizing and resourcing skills and managing priorities. A high tolerance for ambiguity and the ability to navigate complexity
- Great communicator and negotiator able to develop shared perspectives and achieve actionable results through others.
- Ability to handle complex situations and multiple responsibilities simultaneously mixing long term projects with the urgency of immediate demands on the operations.
- Demonstrated analytical skills with the ability to judge situations accurately and quickly grasping complexities identifying key issues and applying sound judgment.
- Ability to quickly and effectively build credibility and strong relationships at all levels
- Strategic thinker with ability to uncover and understand customer needs and construct novel enterprise level solutions to address customer needs
- Must show the ability to demonstrate the Thermo Fisher values (The Four Is) Integrity Intensity Innovation and Involvement
Working Conditions and Environment:
- Work is performed in an office environment with exposure to electrical office equipment.
- Travel both domestic and international.
- Interaction with clients/associates required.
- Long varied hours required occasionally.
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier cleaner and our customers are accelerating life sciences research solving complex analytical challenges increasing productivity in their laboratoriesimproving patient health through diagnostics orthedevelopment andmanufacture of lifechanging therapies we are here to support them. Our global teamofmore than 100000colleaguesdelivers an unrivaled combination of innovative technologies purchasing convenience and pharmaceutical services through our industryleading brands including Thermo Scientific Applied Biosystems Invitrogen Fisher Scientific Unity Lab Services Patheon and PPD. For more information please visit .
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other legally protected status.
Required Experience:
Director