Customer Systems Administrator Ohio
Customer Systems Administrator Ohio
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Salary Not Disclosed
1 Vacancy
Job Description
Are you ready to be part of a company thats not just talking about the future but actively shaping it Join The AES Corporation (NYSE: AES) a Fortune 500 company thats leading the charge in the global energy revolution. With operations spanning 14 countries AES is committed to shaping a future through innovation and collaboration. Our dedication to innovation has earned us recognition as one of the Top Ten Best Workplaces for Innovators by Fast Company in 2022. And with our certification as a Great Place to Work you can be confident that youre joining a company that values its people just as much as its groundbreaking ideas.
AES is proudly ranked #1 globally in renewable energy sales to corporations and with $12.7B in revenues in 2023 we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. As the world moves towards a netzero future AES is committed to meeting the Paris Agreements goals by 2050. Our innovative solutions such as 24/7 carbonfree energy for data centers are setting the pace for rapid global decarbonization.
If youre ready to be part of a company thats not just adapting to change but driving it AES is the place for you. Were not just building a cleaner more sustainable future were powering it. Apply now and energize your career with a true leader in the global energy transformation.
BASIC REQUIREMENTS:
Candidates must have an associates degree in computer science or a related field from an accredited college and/or university
Minimum of three 5 years recent verifiable experience in a similar business analyst position with a large multinational firm.
Previous recent verifiable experience working with Customer Billing and Call Center systems
Must have three 5 years of recent verifiable experience in full lifecycle of custom software projects building design development testing quality assurance support enhancement and maintenance.
Must have the ability to perform technical project management to achieve expected results in a timely fashion
Candidates must have strong analytical skills and good business process knowledge to include strong computer skills
Will be asked to provide recent verifiable examples of strong troubleshooting and problemsolving skills
Must demonstrate excellent teamwork documentation and communication skills (both oral and written)
PREFERRED SKILLS:
Bachelors degree in computer science Information Systems or a related field
Previous Electric Utility experience a major plus
Ability to act as a team leader and project manager
Ability to quickly adapt to changing business needs
POSITION SCOPE:
Under general supervision the System Analyst will be engaged in the assessment planning and design of functional/technical solutions in support of the business operations for the Customer Applications of the AES US Utility Business. This position will work closely with customer service users business analysts and other technology team members. The System Analyst will be involved in the full lifecycle of the system solutions and responsible for coordinating designing testing implementing maintaining and supporting customer and meter to cash applications. Responsibilities may also include participation in component and data architecture design performance monitoring product evaluation and building recommendations.
This position will be also responsible for defining managing and executing budgets to keep the Customer Information Systems running 24*7 and implementing application improvements that will increase the business performance operations
PRIMARY RESPONSIBILITIES:
- Establish Manage and Execute budgets for the Operation of the Customer Information Systems
- Work with internal business and digital partners to define and understand system and business requirements
- Ensure Change and Security Management Process are being performed under ITGC compliance rules
- Drive the design of technology solutions to include development testing and business requirements of internal customers
- Validate final technology solutions and ensure the associated design is compliant with the system architectural standards and aligned with business strategies and goals.
- Problem resolution and oncall support will be required as part of 24x7 application support
Required Experience:
Unclear Seniority
Employment Type
Full-Time
