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Submission Administrator
Operations Department
Applied General Agency
Anaheim CA Hybrid
About AGA
Applied General Agency was founded by Patrick Rodriguez in 1993. Headquartered in Anaheim California AGA has become one of the largest Medicarefocused independent marketing organizations in the nation. AGA was created with the intention of providing unparalleled value to overworked agents who had more obligations than time. With the support of a full backoffice team AGA has the vision and tools to make quality agents even more successful. AGA has grown to support close to 10000 agents in serving the needs of half a million Americans nationwide. For more information visit.
Job Summary
A Submissions Administrator plays a critical role in the daytoday operations of our agency by reviewing validating and submitting enrollment applications on behalf of agents. This position ensures all applications are accurate complete and submitted in accordance with carrierspecific guidelines and federal compliance standards. As well as the accurate record keeping of application and client details across our internal systems. The ideal candidate will possess strong attention to detail organizational skills and the ability to manage multiple submission channels and deadlines.
Primary Responsibilities:
Ensure the timely review processing and submission of assigned applications with strict adherence to all HIPAA and PHI communication guidelines.
Confirm all sections of the enrollment forms are fully completed legible and signed.
Scrub applications for accurate agent client and FMO information.
Ensure the receipt and inclusion of Scope of Appointment (SOA) forms and all other necessary supporting documentation based on the plan type.
Use various platforms such as fax online portals and FTP upload to submit applications to carriers within 24 hours of receipt/signature.
Process upload and document application and client details into AGAs internal systems.
Execute and reconcile daily batch reports to ensure all applications have been processed.
Promptly communicate with agents regarding missing or incorrect information and continue to followup until a resolution is reached.
Primary Skills & Requirements:
High school diploma or equivalent required; associates degree preferred.
12 years of administrative or submissions experience ideally in a healthcare or insurance environment.
Strong attention to detail with the ability to catch and correct errors quickly.
Excellent organizational time management and communication skills.
Ability to work independently multitask and meet strict deadlines.
Familiarity with HIPAA guidelines and health care plan enrollment processes preferred.
Proficiency in Microsoft Office Suite PDF editing tools CRM platforms and document management systems.
About Integrity
Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a familylike environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hypergrowth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .
Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local law. In addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.
Required Experience:
Unclear Seniority
Full-Time