Ecommerce Account Specialist
Ecommerce Account Specialist
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Job Description
Permanent
Job Description
At the Electrolux Group a leading global appliance company we strive every day to shape living for the better for our consumers our people and our planet. We share ideas and collaborate so that together we can develop solutions that deliver enjoyable and sustainable living.
Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100 countries we listen to each other actively contribute and grow together.
Join us in our exciting quest to build the future home!
All about the role:
We are seeking a Senior Ecommerce Specialist to drive our directtoconsumer business through datadriven product merchandising promotional planning and consumer journey development. The ideal candidate is a creative problem solver with the ability to implement innovative ecommerce strategies based on datadriven insights.
Where youll be:
This position will be based in the HQ Charlotte Office North Carolina.
What youll do:
We are seeking a Senior Ecommerce Specialist to drive our directtoconsumer business through datadriven product merchandising promotional planning and consumer journey development. The ideal candidate is a creative problem solver with the ability to implement innovative ecommerce strategies based on datadriven insights.
Key Responsibilities:
Promotion :Execute planned promotions configure eCommerce websites and request content updates to optimize sales and margins.
Performance Tracking:Track and report on key performance indicators (KPIs) for ecommerce sales providing insights and recommendations to drive conversion.
Platform Management:Manage eCommerce platforms ensuring the correct product assortments by platform and product line.
Sales Monitoring:Monitor sales consumption and collaborate with the supply chain to ensure product availability.
Promotional Calendar Management:Align national promotions with D2Cspecific promotions and support the throughout the user journey.
Sales Operations Support:Ensure smooth order flow from website to consumer delivery for Brand Sites.
Process Improvement:Identify and implement enhancements in ecommerce sales processes to boost efficiency and customer experience.
User Acceptance Testing:Participate in testing provide feedback and engage in postdeployment monitoring.
Who you are:
Background in sales and eCommerce with a proven track record of growing sales and establishing documented processes.
Skilled at prioritizing work establishing SOPs and driving key KPIs such as sales profitability conversion rates and forecast accuracy.
Ability to work crossfunctionally with teams including consumer journey sales operations product line IT finance and customer service.
Minimum Qualifications:
Bachelors degree in business or related field required MBA preferred.
Minimum 35 years of related business experience.
Skills and abilities:
Unquestionable business ethics and integrity.
Deep understanding of ecommerce sales strategies tools and metrics.
Demonstrated leadership qualities.
Ability to drive change and effectively participate in large multidepartmental crossfunctional teams to successful achievement of corporate goals.
Strong interpersonal skills ability to thrive in a matrix organization.
Demonstrated ability to facilitate collaborative solutions to complex multidisciplinary problems and articulate features and benefits to appropriate management audiences.
Ability to adjust/react quickly to changes and changing priorities.
SAP Commerce and ERP (sales) skills are desirable.
Benefits highlights:
Insurance policy plan.
Familyfriendly benefits.
Discounts on our awardwinning Electrolux products and services.
Extensive learning opportunities and flexible career path.
Find more on:
Electrolux Group North America: Group Careers: Home Products Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age race color religion sex national origin sexual orientation disability or veteran status. If you need assistance or an accommodation during the application process because of a disability it is available upon request through The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
