Volunteers Needed - Hampton Park Salvos Stores VIC
Volunteers Needed - Hampton Park Salvos Stores VIC
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1 Vacancy
Job Description
Start your mission volunteer experience with The Salvation Army today!
We are looking for compassionate people who share our mission and values if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
ABOUT US
The Salvation Army is a Christian movement and one of Australias largest and mostloved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief we are always here providing support safety community and opportunity.
Retail Assistants play a key role in helpingwith sales merchandising and quality support the Store Manager in ensuring quality customer service on the shop floor or at point of sale assisting in processing donations as well as maintaining the general appearance and upkeep of the store area. Together Retail Assistants play a key role in fostering a culture of inclusiveness and community spirit amongst the team which in turn enhances the customer experience in the store.
Key responsibilities:
Customer Service: Bring your friendly personality to ensure all customers are greeted warmly and provide guidance to the stores areas and inform of any specials. Also provide guidance and assistance to those who are donating items and to clients seeking social support.
Displays and merchandising: With the guidance of the store manager price items and ensure they are displayed attractively and safely. Bring your attention to detail to ensure thoroughfares are clear and floors and displays are clean and fresh.
Team work: Assist the point of sale team by helping customers carry their items to the sales counter where required. Assist the donation sorting team by bringing donations to the sorting area. Bring along your ideas suggestions and concerns to the regular team meetings and join in on celebrations and special occasions.
Safety: Apply your care and concern to ensure customers visitors you and your team are kept safe by always adhering to safe work practices. Keep children safe by always abiding by Salvation Armys child safe policies and code of conduct. Help ensure safety equipment and the staff areas and amenities are kept clear of hazards and are tidy and clean.
Qualifications and skills (desired/required):
Experience in retail sales and customer service preferred but not mandatory as volunteers are always supported with on the job training.
Required to fully complete TSA mission volunteer induction training and registration process.
Time commitment:
As agreed with manager
Development opportunities with this role:
This role will give volunteers an opportunity to develop skills and build experience in retail practices valuations of donations sorting and stocking of shelves as well as experience in working as a part of a team. Volunteers will receive on the job training and support working alongside experience retail professionals in a caring and supportive environment. As an extra bonus volunteers have access to professional development training.
Important Note Volunteers must be 15 years of age and older
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures languages capacities sexual orientations gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from child related roles will require the successful completion of a Working with Children Check. Additionally certain volunteer roles may require a National Police Check.
Employment Type
Part-Time
