Do you enjoy solving complex problems interacting with stakeholders and managing EUwide programs all to improve customer experience
As 3P capacity manager you will work crossfunctionally with different internal teams and closely with our Carrier partners to identify and solve problems in the delivery experience.
You will be responsible for capacity planning across one or multiple countries and for managing and improving delivery performance across multiple carriers and geographic regions.
Here is your opportunity:
Within the Transportation team you will be responsible for driving improvements to complex logistics problems pursuing strategic initiatives and managing innovation projects across our constantly expanding European Fulfillment Network (and dealing with the inevitable challenges that come with continuous rapid growth).
Amazon Italy is looking for a customerfocused highly analytical Program Manager to manage Transportation country processes and performances and drive programs across the organization in order to improve them. You will also be accountable for dealing with challenging operational issues that will require a deep analysis of our distribution understanding of our network and you will have the ability to implement solutions that will influence the short and longterm operations.
Location: Lux Milan London Madrid Paris or Munich Amazon Corporate office
Key job responsibilities
You will be responsible for:
Managing countrywide programs to design and manage robust crossfunctional processes in support of the country and EUwide Transportation
Creating capacity plans to meet demand reduce cost and improve speed
Driving continuous improvement initiatives with all teams managing the network to improve customer experience costs and processes
Supporting country teams in preparing and lead Ops calls daily business reviews WBRs QBRs Commercial Carriers
.Driving innovation by taking ownership of new projects and its operational success
Supporting managing the network configuration of lanes nodes and timings working with stakeholders across the Transportation organization
Experience in program or project management
Experience in a highly analytical resultsoriented environment with cross functional interactions
Bachelors degree or equivalent
Bachelors degree in supply chain business engineering finance or related technical or quantitative field
Speak write and read fluently in English
Knowledge of Excel at an intermediate level (e.g. pivot tables & charts multiple criteria lookups nested logical/IF formulas data cleansing array formulas etc.
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Knowledge of Microsoft Excel at an advanced level including: pivot tables macros index/match vlookup VBA data links etc.
Masters degree or equivalent
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