Medical Front Office - Patient Service Specialist - Float
Medical Front Office - Patient Service Specialist - Float
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Job Description
Overview
Medical Front Office Patient Service Specialist Float Position
San Diego California
Select Physical Therapy is looking for a motivated individual to join our team. We have a strong connection with our local community and solid reputation with our patients and local referral sources. Our top candidates will have strong customer service be well organized and come to work with a big smile each day.
Job Description
When patients enter our center in San Diego we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate communicate with individuals via email and phone manage patient payments and utilize multiple computer programs. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.
Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones scheduling insurance verification and running end of day reports.
Schedule:
- Center Location: FLOAT POSITION Will travel to different clinics
- 3737 Moraga Avenue Suite B117 San Diego CA 92117
- Type of Employment: Full Time
- Hours: Weekdays
- Compensation: $21.00 $23.00/hour based on experience
We will consider for employment all qualified Applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the Los Angeles Fair Chance Ordinance.
Responsibilities
We are actively seeking candidates who are adaptable and flexible patientcentric exceptional communicators detailoriented and team players.
In this role typical responsibilities include the following:
- Greet new and existing patients as they arrive register new patients and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including but not limited to: attorney offices insurance companies translation companies market operational leaders and business development team
- Collect copays from patients manage payer approvals and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients providers and coworkers
Qualifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
Preferred Qualifications:
- Insurance Verification Experience
- 1 Year of Front Desk Experience
Physical Requirements:
- Ability to walk stand bend and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10key) throughout a work day/shift
- Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equalopportunity employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race color religion national origin citizenship age sex sexual orientation gender identity marital status ancestry physical or mental disability veteran status or any other characteristic protected under applicable law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
