Quality Advisor - Aberdeen

Balmoral a division of Balmoral Group provides surface and subsurface buoyancy insulation and elastomer products and services to the global energy defence subsea communications and oceanographic industries.

The Quality Advisor shall provide support to the business for all Quality Assurance activities working closely with Production Projects Clients Contractors and/or Third Parties and Suppliers.

The job holder must be able to actively and effectively communicate at all levels across the business and demonstrate an enthusiastic approach to resolving problems and contributes to the continuous improvement of our Quality management systems and processes reporting any issues to line management as appropriate.

MAIN DUTIES AND RESPONSIBILITIES OF THE JOBHOLDER

Promote the Balmoral Group core values.

Contribute to the development and implementation of QHSE objectives.

Establish and maintain open lines of communication to ensure objectives are met and develop good working relationships.

Use and comply with the Balmoral systems processes and tools challenge and improve our management systems processes and tools.

Encourage collaboration and sharing across the organisation and communicate information seek feedback and act accordingly.

Actively promote and encourage continual improvement seek best practice and identify improvements from within and externally.

Specific Duties & Responsibilities

Support the evaluation and review of client quality requirements during prequalification/ tender activities ensuring they are responded to in a timely manner highlighting any exceptions and/or clarifications as appropriate.

Support the periodic review of Project Quality Plans and/or Inspection & Test Plan templates and provide feedback to the Projects department.

Identify develop and execute programmes aimed at promoting sustained Quality performance within the business.

Provide guidance support and training on Quality activities to internal and external stakeholders as applicable.

Support the continued development and improvement of the quality management system and supporting applications ensuring compliance with applicable management system requirements e.g. ISO 9001 API Q1.

Ensure changes to Quality management systems and supporting applications are communicated to relevant stakeholders.

Provide information instruction and training in the quality management systems and applications.

Coordinate the evaluation and review of process risk and identify appropriate controls to reduce the likelihood of potential process failure occurring that may adversely affect the business e.g. Failure Mode Effect Analysis (FMEA).

Ensure NCRs are investigated in a timely manner ensuring root cause and corrective action is identified agreed and implemented in a timely manner to prevent recurrence.

Ensure that product identification and traceability is maintained to support Client/Project requirements.

Ensure monitoring and measurement devices are calibrated and maintained and documented information is retained.

Ensure damaged/faulty monitoring and measurement devices are segregated from unintended use and the repair and recalibration or destruction is approved.

Conduct and report internal audits to verify compliance with quality management system and/or client (project) requirements.

Provide information instruction and training to support the of audit programmes including internal and/or thirdparty audits.

Identify and share audit outcomes ensuring audit findings are agreed and communicated in a timely manner.

Identify improvements to audit programmes based on applicable business risks and opportunities.

Support thirdparty audits including client and/or certification audits.

Support the monitoring measurement analysis and review of quality management system performance identifying recommendations for improvement.

Support the communication and reporting of quality performance internally and externally including client and project reporting requirements.

Participate in Project Lessons Learned reviews ensuring lessons are identified shared communicated and learned.

WORKING RELATIONSHIPS

Personnel Reporting to Jobholder

None.

Key Internal Relationships

Directors

Managers/Supervisors

Project Management & Engineering

Technical & SSTC

Stores

HSE

Key External Relationships

Customers/ Customer appointed inspectors.

Vendors/Suppliers/Contractors.

External auditors i.e. customer third party certification.

THE JOBHOLDER QUALIFICATIONS EXPERIENCE SKILLS & TRAINING

Note that criteria listed as Required will be strictly applied in the recruitment process candidates who do not meet these criteria will be rejected.

Qualifications

Required:

Internal Auditor qualification to relevant management system standard.

Desirable:

Professional quality management qualification e.g. CQI Diploma MSc in Quality Management.

Professional membership e.g. CQI or equivalent.

Suitable sciences engineering or business qualification e.g. degree or HNC.

Lead Auditor/Assessor.

Experience

Required:

Minimum of 3 years experience in a similar role.

Knowledge of ISO 9001 management system requirements and associated terminology.

Experience in maintaining business management systems.

Application of root cause analysis tools and techniques.

Experience of internal and external audit activities.

Leading root cause investigations

Experienced internal auditor involved in preparation and implementation of audit programmes.

Experience of external audit activities.

Understanding of national calibration requirements e.g. UKAS certification requirements.

Desirable:

Leading and coordinating third party certification audits activities.

Knowledge of mechanical/ metallurgical testing principles e.g. radiography NDT/NDE.

Knowledge of relevant industry technical codes and standards e.g. BS EN 10204

Skills

Required:

Proficient in the use of Microsoft Office.

IT skilled with data input / handling experience and working with databases.

Clear and effective communication skills both written and oral.

Ability to mutitask and adapt to changing working conditions.

Works well independently and as part of a team.

Organised and analytical with an enthusiastic approach to problem solving.

Selfmotivated able to work under pressure and prioritise workloads.

Good organisational literacy and numeracy skills.

Effective presentation skills capable of presentation and discussion at Senior Management levels.

Attention to detail manage and record deliverables with a high level of accuracy.

Lead and manage root cause analysis investigations.

Enthusiasm for selfdevelopment.

Able to build and continually cultivate relationships.

Desirable:

Demonstrate Continued Professional Development e.g. CQI or equivalent.

Capable of setting clear expectations mentoring and leading people.

Ability to read manufacturing/geometrical drawings.

Product knowledge

Training

Required:

Internal Assessor/ Auditor trained to a relevant management system standard.

Desirable:

IRCA Lead Auditor/Assessor

Introduction to Quality Management Course.

Recognised incident investigation and root cause analysis training e.g. TopSet BlackBox TapRoot.

This Role Profile outlines the main areas of responsibility; however the role holder may be required to perform any other necessary duties within their experience and capabilities from time to time.

Please note that Balmoral is unable to support employment visa sponsorship at this time.