Delivery Partner Manager Delivery Partner Manager Amazon Logistics

Our lastmile delivery service partners are crucial to our service and we work closely with them to make sure deliveries large and small get to where they need to be. As a Delivery Partner Manager youll make sure we have the best relationship possible with our partners. Youll build connections help them put processes in place for efficient delivery and smooth out any issues they experience all with the aim of creating a partnership thats successful for many years.

Key job responsibilities
Support lastmile delivery service partners across Germany Netherlands and Austria to meet compliance requirements and prepare routes
Hold regular meetings with partners
Resolve partner pain points
Use data to understand partner performance and support improvements

A day in the life
Youll be based at one of our sites. Being on site allows you to stay close to every part of the delivery process and means you have visibility of everything to guide our logistics partners. Youll look after all elements of our partner relationships from getting the contracts in place to keeping track of performance.

This role is all about clear communication. Youll be in daily contact with the partners you manage to make sure they have everything they need to carry out deliveries on time.

About the team
Amazon Logistics or AMZL handles last mile delivery duties in partnership with thirdparty distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions.

There are two sides to what we do. Our under the roof associates process millions of products for dispatch to our delivery teams. Our team is peoplefocused and supportive particularly as lots of our people work through the night. We focus mostly on operations with 24/6 shifts in most of our locations.

Meanwhile our on the road people work with Delivery Service Partners a network of delivery businesses. Every year we continually raise the bar for customer experience with new innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint supported by a portfolio of start of the art vehicles (including Electric Vehicles) and technology to help us do just that.

A degree
Relevant experience in account management in a fastpaced environment
Advanced proficiency in verbal and written German and English.
Relevant experience working with the MS Office suite (Word Excel Outlook) in a professional environment
Relevant experience in using data analytics to solve problems such as customer partner or business performance issues

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.

Experience in logistics transportation supply chain or distribution
Experience of communicating with a wide range of stakeholders including your peers and leadership
A bachelors masters or advanced degree in business management economics law engineering or supply chain and logistics

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