GAQ226R234
While candidates in the listed location(s) are encouraged for this role candidates in other locations will be considered.
As the Senior Revenue Operations Analyst you will own the daily OrdertoCash operations process supporting the global revenue accounting operations and revenue close process. You will play an essential role in data integrity ensuring all customer opportunity and subscription information is accurate and reportable. You will partner with other teams to create and promote a scalable ordertocash process. You will report to the Manager Revenue Ops.
The impact you will have:
- Analyze signed contracts and completed orders for completeness accuracy and compliance with company bookings and revenue recognition guidelines
- Provide usage Integrity established through reconciliations and validation checks
- Partner with Sales Deal Desk Renewals Collections Legal and Revenue departments and become an expert in ordertocash policy and procedures
- Create detailed records in financial systems to meet internal service level agreements supporting billing commissions forecasting and revenue recognition processes
- Design and build scalable ordertocash processes through the identification and communication of needed process improvement and system enhancements to achieve an efficient system infrastructure to support the monthend close
- Generate and maintain detailed documentation of policies and processes and assist with process improvement/automation initiatives as they arise
- Perform assigned monthend accounting and reporting operations activities
- Document controls and procedures for new and existing business models
- Manage special projects as assigned and deliver accurate results
- Provide audit support for control and substantive testing
- Collaborate in system implementation or enhancement projects and assist with UAT as needed
- Develop and prepare schedules and reports regarding team metrics for management review
What we look for:
- 5 years operational accounting experience in a growing SAAS technology business
- Bachelors degree with an emphasis in Finance or Accounting
- Experience working with IT sales customer contracts and order desk operations
- Experience with NetSuite and Salesforce and willingness to learn and adapt to additional systems such as our internal Databricks tools
- Experience creating efficient processes to support the ordertocash function using a strong attention to detail
- Advanced proficiency with Excel (pivot tables Vlookups Xlookups building customized formulas etc.
- Proactiveness and solutionoriented always thinking one step ahead
- Database & SQL experience preferred
- Familiarity with CPQ tools or billing platforms like Zuora is preferred
- Advanced analytical skills especially with working with large data sets
- Excellent communication skills both written and verbal to effectively collaborate with crossfunctional teams
- The capability to adjust to change the ability to thrive in ambiguity and the ability to operate in a fastpaced scaling environment with tight deadlines
- Ability to drive manual processes to standardized and automated processes
- Work autonomously as the Subject Matter Expert (SME) on responsibilities assigned along with the ability to hold oneself accountable
- Project management and problemsolving skills
Required Experience:
Senior IC