Technology Change Management Strategic Advisor
Technology Change Management Strategic Advisor
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1 Vacancy
Job Description
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
** This position is onsite **The Technology Change Management Strategic Advisor is responsible for managing and coordinating changes to IT systems and infrastructure in a controlled and systematic way ensuring minimal disruption to services and aligning with business priorities. This role supports the development implementation and continuous improvement of change management policies procedures and best practices.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
- Develop implement and maintain IT change management processes in alignment with ITIL standards.
- Evaluate coordinate and communicate all change requests across infrastructure applications and services.
- Facilitate Change Advisory Board (CAB) meetings ensuring all stakeholders are informed and consulted.
- Maintain the change calendar tracking all changes and ensuring conflicts are identified and resolved.
- Ensure that risk assessments test plans and rollback procedures are in place for all changes.
- Collaborate with service owners project teams and technical leads to assess and prioritize changes.
- Monitor change implementation and perform postchange reviews to assess impact and success.
- Provide regular reporting on change activity success rates and areas for improvement.
- Contribute to audits and compliance initiatives by maintaining accurate documentation and controls.
QUALIFICATIONS
Required Qualifications:
- Bachelors degree in Business Management or Management Information Systemsrelated field or equivalent education and related training
- 7 to 10 years of progressively responsible leadership experience in technology; 10 years of experience in technology strategy and/or architectural domains
- Comprehensive experience with various architectural domains such as application data infrastructure security and integration
- Broad understanding of technology and architectural concepts
- Ability to interact effectively with Executive Management
- Strong interpersonal collaboration and communication skills
- Ability to think and act strategically
- Substantial experience as a seniorlevel negotiator for contract/vendor management
- Demonstrated proficiency in basic computer applications such as Microsoft Office software products
Preferred Qualifications:
- Bachelors degree in Computer Science Information Technology or related field (or equivalent work experience).
- 35 years of experience in IT service management or change management roles.
- Strong knowledge of ITIL processes; ITIL Foundation certification preferred.
- Experience with change management tools (e.g. ServiceNow Remedy Jira).
- Excellent organizational and communication skills with the ability to influence stakeholders.
- Strong analytical skills and attention to detail.
- Experience in financial services or other highly regulated industries.
- Familiarity with Agile and DevOps environments.
- Certification in ITIL Intermediate (Service Transition or Service Operation) or Change Management.
- Experience with stakeholder management risk assessment problem solving communication and facilitation continuous improvement compliance and audit readiness
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment taxpreferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by fulltime or parttime status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any nontemporary position for which you apply based on fulltime or parttime status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision EVerify
Required Experience:
Unclear Seniority
Employment Type
Full-Time
