On-Call Event Coordinator
On-Call Event Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Position Title:
OnCall Event CoordinatorPosition Type:
RegularHiring Range:
$28.50 per hour
Pay Frequency:
HourlySCUPresents Performing Arts Center is dedicated to the enhancement of arts education where artists are central to our creative culture; the advancement of Arts for Social Justice programs which creates a catalyst for change in our society; and the development of innovative partnerships diverse programming and outreach opportunities which serves the needs of Santa Clara University and the community.
Primary Purpose of the Position
Provides coordination for the Patron Services Office and events. This prostaff position is a collaborative member and displays enthusiasm for the mission vision artistic endeavors programs and initiatives of SCUPresents Performing Arts Center.
Essential Duties and Responsibilities Under the direction of the Patron Services Manager this dynamic position provides a wide range of patron services for SCUPresents Performing Arts Center venues. This position coordinates frontofhouse operations: box office house management concessions and coordinating volunteers as well as student staff.
Specific Responsibilities
Coordinate with the Patron Services Manager implementation of patron services to meet or exceed the SCUPresents goals.
Focus on customer service with an emphasis on addressing patrons needs.
Coordinate the marketing for academic productions. Communicate with the academic departments to organize and publish marketing materials for productions recitals films and other events.
Assist in coordination of the administrative processes associated with the Patron Services department.
Build and maintain a wide range of emarketing communication to support campaigns for ticket sales pre/post patron communications events and program attendance.
Other duties as assigned.
Key Qualifications
12 years experience in Patron Services operations: ticketing services box office and/or house management required or relevant experience.
Must be able to work evening performance shifts and weekends.
Must be adaptable to change and assist with staff training on new procedures and policies.
Must be able to work under pressure and tight deadlines.
Excellent interpersonal customer service problemsolving organizational and communication skills
Detailed oriented.
Must present a professional demeanor and proper dress when dealing with clients.
Must have computer skills and experience and the ability to learn and operate a box office ticketing system which includes online ticketing.
Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others community and diversity.
EEO Statement
Santa Clara University is an equal opportunity employer. For a complete copy of Santa Clara Universitys equal opportunity and nondiscrimination policies see IX of the Education Amendments of 1972
Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally.Information about Title IX can be found at can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Clery Notice of Availability
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at. The report includes the type of crime venue and number of occurrences.
Americans with Disabilities Act
Santa Clara University affirms its commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources andand request to speak to Indu Ahluwalia by phone ator by email at
Telecommute
Santa Clara University is registered to do business in the following states: California Nevada Oregon Washington Arizona and Illinois. Employees approved to telecommute are required to perform their work within one of these states.
Required Experience:
IC
Employment Type
Part-Time
