General Manager - Hilton and Hilton Garden Inn Bengaluru Embassy Tech Village
General Manager - Hilton and Hilton Garden Inn Bengaluru Embassy Tech Village
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Job Description
EOE/AA/Disabled/Veterans
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability.
- Drive the hotels financial success and guest satisfaction by exceeding key performance indicators.
- Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
- Stay ahead of market trends and seize new opportunities
Inspire a culture of excellence by providing strong leadership to all team members - Monitor and develop team member performance particularly the executive team and department heads
Foster a workplace where every team member thrives and contributes to the propertys collective goals
- Manage operations with a keen eye for detail
Monitor guest feedback and implement improvements as necessary to exceed guest expectations Deliver exceptional service to ensure every guest leaves with a desire to return
4. Financial Stewardship
- Develop and manage the hotels budget including revenue forecasting expense control and capital expenditures
- Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
- Guarantee the highest standards of hotel upkeep safety and guest satisfaction
Conduct regular inspections to ensure compliance with quality and brand standard requirements Implement improvement initiatives to enhance overall guest experience and hotel reputation
Build strong rapport with hotel owners through proactive and ongoing communication Serve as a primary liaison between hotel owners and corporate entities
- Prior Hotel General Manager experience with strong Operations knowledge
- Success in driving commercial returns and revenue
- Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team
- Outstanding communication and negotiation skills with a customerfirst mindset
- Solid grasp of financial management principles and experience in budgeting and forecasting
- Dynamic innovative and solutionsoriented with the ability to be adaptable to meet the everchanging demands of the industry
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travellers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Director
Employment Type
Full-Time
