Barback Ayudante de Cantineroa

POSITION PURPOSE

Assist in the delivery of food and beverage service to restaurant and bar guests.

ESSENTIAL RESPONSIBILITIES

• Stocks bar items such as glassware straws toothpicks napkins garnishes ice towels and cleaning supplies.
• Assists with recipe batching ice molding liquor infusions washing and preparing garnishes etc.
• Ensures that taps coolers and other appliances like blenders or coffee makers are clean and in working order.
• Assists bartenders with taking customer orders and processing orders in the pointofsale system during peak business hours.
• Clears tables throughout the dining experience using proper methods for removing dishes glassware and silverware.
• Cleans bar and table surfaces throughout the shift.
• Wipes down chairs railings and other hightouch surfaces.
• Removes and disposes bags from trash receptacles in and around the bar area.
• Sweeps and mops in and around bar service areas and customer common areas.
• Ensures all liquor beer and wine product is put away safely and always secured.
• May be called upon to wash glassware and dishes if steward is behind.
• Assists service team as necessary to meet and exceed guest expectations.
• All other duties assigned by managers and supervisors.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions this position may be required to perform a combination of the following supportive functions with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems safety hazards accidents or injuries.
• Perform other reasonable job duties as requested by direct and indirect Supervisors.

PHYSICAL DEMANDS

• Environmental conditions are inside a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.
• Must be able to work in extreme temperatures like freezers 10F) and kitchens 110F) possible for one 1 hour or more.
• Must be able to stand and exert wellpaced mobility for up to four 4 hours in length.
• Must be able to exert wellpaced ability to maneuver between functions occurring simultaneously.
• Must be able to exert wellpaced ability in limited space and to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 45 lbs. as needed.
• Must be able to push and pull carts and equipment weighing up to 250 lbs.
• Requires grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity.
• Hearing smelling tasting and visual ability to observe and distinguish product quality and detect signs of emergency situations.
• Talking and hearing occur continuously in the process of communicating with other staff guests and supervisors.
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers printers 10key adding machine multiline touch tone phone filing cabinets FAX machines photocopiers dolly and other office equipment as needed.
• Ability to work primarily with fingers to pick pinch type and carry out substantial movements (motions) of the wrists and hands as well.

SPECIFIC JOB KNOWLEDGE SKILLS AND ABILITIES

The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation using some other combination of knowledge skills and abilities:

• Must be able to speak read write and understand the primary language used in the workplace.
• Requires good communication skills verbal written and electronic.
• Must have excellent leadership capability and customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Must possess basic computational ability.
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience tact and diplomacy and collect accurate information to resolve conflicts.
• Knowledgeable about basic function of Windows OS MS Office PMS and POS.
• Selfdriven and able to work independently.
• Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
• Knowledge of table and bar service.
• Knowledge of spirits beer wine and flavor profiles.

EDUCATION

High school or equivalent education required.

EXPERIENCE

• Prior hospitality or restaurant experience preferred.

LICENSES OR CERTIFICATIONS

• Must be at least 21 years of age to serve alcohol.
• Safe Server Alcohol & Food certification preferred.

GROOMING

All Staff Members must maintain a neat clean and wellgroomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.

ATTENDANCE

Regular attendance in conformance with the standards which may be established by Azul Hospitality from time to time is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action up to and including termination of employment. Upon employment all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action up to and including termination of employment. Due to the cyclical nature of the hospitality industry staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.