Project Manager - Customer Establishment
Project Manager - Customer Establishment
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Title: Project Manager Customer Establishment
Reports to: Senior Project Manager Position Summary: The Project Manager (PM) holds a crucial position within the Customer Establishment division. The PMs primary responsibility is to interact directly with clients and facilities preparing them for the onsite deployment of CensiTrac. This role involves leading and collaborating with the Censis team while guiding each facility through the project delivery cycle of implementation. The PM is accountable for ensuring project tasks are completed in a timely manner while remaining on budget. This encompasses reporting on the progress and completion of implementations while maintaining a high standard of quality. Effective communication with all other departments is a fundamental aspect of this role requiring robust interpersonal and communication skills. The PM must demonstrate the ability to work cohesively within a team setting as well as independently to deliver solutions punctually.
Specific Responsibilities: Accountable for forecasting and providing updates on the status of ongoing and completed projects Acts as the primary liaison for allocated projects Oversees directs and coordinates tasks assigned to the project team Manages the preparation and delivery of all clientrelated deliverables Preserves the scope of the project Ensures a high quality of implementations Creates a positive and enthusiastic environment for the company team and product Conducts demonstrations and inservices for clients as required Collaborates with the Implementation Manager to arrange client training schedules Ensures client satisfaction throughout the implementation process Actively contributes to any project task as necessary and suitable Engages with internal and external customers to promptly identify underlying business needs and requirements Examines business requirements and identifies any discrepancies between client needs and the CensiTrac product Collaborates with product owners to integrate new features into the product enhancement roadmap Engages with stakeholders and business owners to comprehend requirements and project scope
Provides mentorship and training to team members Conducts annual performance reviews Achieves performance and development goals Provides internal support to other departments as needed or assigned; performs other duties as required Travel requirement of up to 20
Qualifications:
Required: 58 years of experience implementing software Exceptional presentation communication and training skills Familiarity and ease with computer systems and common software products Strong problemsolving skills Well organized and detail oriented Excellent management skills SelfMotivated individual
Preferred: Certified in Project Management Experience implementing systems in healthcare environment Proficient in the use of Microsoft Office products including Microsoft Project Experience with Salesforce and/or other project management software
Education: bachelors degree in business Information Systems or equivalent experience.
Required Experience:
IC
Employment Type
Full-Time
